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Sequences and dialer

Run a call sequence

Check your number and microphone, set your simultaneous calls, then click Launch sequence to start your Skipcall calling session in a few clicks.

Updated on October 27, 2026

To start a calling session, open your sequence and click Launch sequence in the Call settings panel. A few quick checks beforehand will save you surprises.

Before you launch

  1. You have a number assigned. The sequence’s Your number list should show at least one Skipcall number. If not, see Phone numbers.
  2. Your mic and audio work. Click the sequence’s headset button, pick your Microphone and click Test, then pick your Speaker and click Play. The full audio settings live under Settings > Audio settings. See Audio issues.
  3. The sequence has contacts to call. By default, the table shows the contacts that haven’t been called or qualified yet.

Launch the session

  1. In the left menu, click Sequences.
  2. Click the sequence name.
  3. Under Your number, choose the number people will see.
  4. Under Simultaneous calls, choose 1 call (power dialer) or 2 to 4 calls (parallel dialer).
  5. If you like, choose a Voicemail if answering machine clip and an SMS if answering machine template.
  6. Click Launch sequence.

Each setting is explained in Sequence call settings.

During and after your calls

Every call gives the contact a status (Connected, Voicemail, Busy, No answer, and so on). See Call statuses.

After a call, qualify the contact from their record: add a note in the Notes tab and create a follow-up task with Create a task. See Tasks and reminders.

Track your results

  • The Statistics button in the sequence header shows Call statistics, Not contacted, and Call performance.
  • The Statistics page in the left menu can be filtered by sequence. See Analytics dashboard.
  • The Recordings menu lets you replay calls and read their AI summary. See Call recordings.

The Launch sequence button is grayed out

If the sequence is archived, a banner says the sequence is archived and both its settings and the launch button are grayed out. Click Restore in the banner to start calling again. See Archive or delete a sequence.

If a rep still can’t make calls, walk through A rep can’t make calls.

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In the same topic

Create a call sequence Create a call sequence in Skipcall from your existing contacts, a CSV file, or a HubSpot list, then assign it to one or more sales reps on your team. Sequence call settings Pick your caller number, the number of simultaneous calls, and the automatic voicemail drop and text message in a sequence's Call settings panel. Power dialer vs. parallel dialer The power dialer calls your numbers one after another; the parallel dialer calls 2 to 4 at the same time. Here's how to pick the right mode in a sequence. Manage the contacts in a sequence Find, filter, add, remove, or reassign contacts in a Skipcall sequence, and learn why some contacts seem to disappear from the list after you call them.