Workspace and team

Manage multiple workspaces

Switch between workspaces, use the All my workspaces view, create a new workspace and fix a failed workspace payment in Skipcall.

Updated on October 27, 2026

A Skipcall organization can hold several workspaces, one per team or line of business. You switch between them with the selector at the top of the left menu, and the All my workspaces view brings them all together.

Switch workspaces

Click the workspace name at the top of the left menu.
Pick a workspace from the list (a check mark shows the one that’s open).

The selector only lists the workspaces you have access to.

The “All my workspaces” view

Choose All my workspaces in the selector. The left menu then has just two items.

Workspaces

This page lists your workspaces as cards, with Active, Archived and All tabs, a “Search for a workspace…” box and a Create a workspace button.

An active workspace card shows its name, badges (Default, Active), member avatars and count, creation date and a gear icon (Configure). The gear opens the workspace configuration with six tabs: the Permissions tab only opens from the Configuration button in the left menu, inside the workspace itself. See Workspace settings.

Analytics

The same blocks as a workspace’s Analytics page, with a filter for All workspaces or any single workspace you belong to.

Create a workspace

Open All my workspaces from the selector.
In Workspaces, click Create a workspace.
Enter the Workspace name.
Click Continue and follow the screens.

Each workspace generally has its own subscription: the Settings > Workspaces screen reads “Create your workspaces and manage their subscription.” For any question about billing for a new workspace, contact the Skipcall team through the chat.

FAQ

A workspace is missing from my selector

The selector only lists workspaces you have access to. An admin needs to grant you access in Settings > Members, Workspace column. If that workspace has a failed payment, sort out the payment first.

A workspace shows “Failed”

The last payment for that workspace didn’t go through. The card reads “The last payment for this workspace failed. Try again to reactivate billing.”

Check your card in Settings > Payment method.
Open All my workspaces > Workspaces.
Click Retry payment on the workspace card.

If the payment still fails, contact the Skipcall team through the chat. See also Invoices and payment.

How do I archive or delete a workspace?

You can’t do it yourself: Configuration > General shows “This workspace can’t be archived. Contact support.” Contact the Skipcall team through the chat.

Are contacts and sequences shared across workspaces?

Generally, no: contacts, sequences and tasks belong to each workspace, just like tags, custom fields, CRM integrations, phone numbers and members.

How do I rename a workspace?

Inside the workspace, click Configuration > General, edit Workspace name, then click Save.

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In the same topic

Configure a workspace The Configuration button holds every workspace setting: name, CRM integrations, tags, custom fields, members, phone numbers and permissions. Manage tags and custom fields Create, rename and delete qualification tags and custom fields in a Skipcall workspace, and see where they show up across the app. Manage members, roles and licenses Invite members, change their role, assign or remove a license and control which workspaces they can access: managing members in Skipcall. Manage phone numbers Assign a Skipcall number to a member, add your personal number and get an additional number: where phone numbers are managed in Skipcall.