The business phone system for your whole team

Skipcall is a French outbound calling and business telephony platform. It dials the numbers on your lists automatically, screens out voicemails using artificial intelligence, records and transcribes every conversation, then writes the whole thing back to your CRM. It runs in a browser, with no hardware and nothing to install.

A power dialer works through a list automatically, one number at a time: it removes manual entry and the wait between two calls. A parallel dialer places several calls at once, up to four with Skipcall, and connects you only to the one that is answered. The first removes dialling time, the second removes waiting time as well. With Skipcall it is the same product and a single setting for the number of simultaneous calls.

A rep dialling by hand makes 20 to 25 calls an hour. With a power dialer, 60 to 80. With a four-line parallel dialer, 150 to 200, for a connect rate of around 8% against 2% to 3% on sequential dialling. These orders of magnitude assume a sound list of numbers: a degraded database drags the return down whatever the tool.

The Starter plan starts from $70 per licence per month, from a single licence, with recording and transcription included. A business telephony plan covers the users who only need a professional line. The detail of the four plans appears on the pricing page. Several vendors impose a three-licence minimum and charge for call analysis on top.

Yes. HubSpot, Pipedrive, Salesforce and Attio are supported: every call, its outcome, its transcript and its summary are written automatically to the contact record, with no re-keying. For any other tool, an open and documented REST API lets you connect Skipcall to your information system.

Yes, and it is included from the Business VoIP plan, with no paid option. Every connected call is recorded, transcribed by artificial intelligence and summarised in a few lines, then attached to the contact record. Transcripts can be read and searched, which serves coaching as much as reviewing an exchange.

Between businesses, yes, provided the rules on data are observed: a documented lawful basis under the UK GDPR, information given to the people called, the right to object honoured, and prior notice where a call is recorded. Under PECR you must also screen your lists against the Telephone Preference Service, and against the Corporate TPS for corporate subscribers. A dialer that only calls when a rep is already available never produces an abandoned call, unlike a predictive dialer.

The application and customer data (contacts, calls, recordings, transcripts) are hosted in the European Union: at Scaleway in Paris, a French cloud provider, with backups replicated in Amsterdam; recordings are stored on Twilio’s European servers: processing falls under the GDPR and European law. Only the skipcall.io marketing website is hosted by Cloudflare; it stores no customer data. Recording, retention and deletion settings are configurable to match your internal policy, and a data processing agreement is made available to you.

No. Skipcall runs in the browser with a simple headset, and offers iOS and Android apps for calls on the move. There is no handset to order, no box to fit and no installation to schedule: an account is operational within minutes.

Yes. A single licence is enough to start, with no commitment, which lets you equip one rep and measure the channel before rolling it out to the whole team. That is precisely what vendors imposing a three-licence minimum make impossible.