Import contacts from a CSV file

To import a list of contacts, open Contacts, click Add contacts, then pick the CSV import tab. It takes two steps: upload the file, then map its columns.

Get your file ready

Skipcall imports CSV files. If your list lives in Excel or Google Sheets, use Save as or Download and choose CSV before you import it.

A few tips before you start:

• Enter phone numbers in international format (for example +33612345678).
• Keep separate columns for first name, last name and company: they are used to spot duplicates (see below).
• If a contact has several numbers, put each number in its own column.

Step 1: upload the file

1. In the left menu, click Contacts.
2. Click Add contacts in the top right corner.
3. Pick the CSV import tab.
4. Click the Choose a CSV file to import area, or drag your file onto it.
5. Check the file name shown (click the area again to replace it), then click Next.

Step 2: map the columns

The Select the data to import screen shows a badge with the number of contacts found in your file. For each row:

• CSV column name: the column header in your file.
• Samples: the first values in that column, to help you recognize it.
• Skipcall fields: where that column should go, picked from the Choose a field list (searchable).

The available fields are Phone 1, Last name, First name, Company, Email, Country, Job title, URL, LinkedIn, LinkedIn Sales URL, City, plus your custom fields.

• Once Phone 1 is used, Phone 2 shows up for the next column, so you can keep several numbers per contact.
• A field you’ve already mapped disappears from the list.
• For a column with no match, choose New +, which normally lets you create a custom field without leaving the import, or Do not import to skip it.

Then click Next.

Follow the import

1. A message confirms that the CSV analysis has started: your file was accepted.
2. A progress window shows a percentage, the number of rows processed and a count of contacts created.
3. A final screen congratulates you and shows how many new contacts were added. Click Finish.

You also get a notification when the import starts and when it ends, in the Notifications panel at the bottom of the left menu. Your new contacts appear in the Contacts table.

Common questions

My columns don’t match Skipcall’s fields

That’s expected: you map them by hand in step 2. Pick the right field in Choose a field, create a custom field with New +, or choose Do not import.

I see duplicate contacts after importing

For future imports, make sure you map all three columns: Last name, First name and Company. For duplicates that were already created, contact the Skipcall team through the chat.

Some contacts weren’t imported

Check your column mapping, especially the Phone 1 column and the international format of the numbers, then run the import again. If it still happens, contact the Skipcall team through the chat and attach your file.

Next: add a contact manually, enrich your contacts or browse the contacts FAQ.