Help center

Sequences and dialer

Create a call sequence

Create a call sequence in Skipcall from your existing contacts, a CSV file, or a HubSpot list, then assign it to one or more sales reps on your team.

Updated on October 27, 2026

A sequence is a list of contacts to call, assigned to one or more members of your team. It’s where you start a calling session with the power dialer or the parallel dialer.

You can create one from the Sequences menu or straight from your Contacts.

From the Sequences menu

  1. In the left menu, click Sequences.
  2. Click Create a sequence.
  3. Pick where your contacts come from: Skipcall, CSV file, or HubSpot.

Skipcall: your existing contacts

  1. Choose Select from your existing contacts.
  2. You land on Contacts with a Create a sequence window. Click Continue.
  3. Check the contacts you want to call in the table.
  4. Click Create a sequence in the selection bar.
  5. Enter the Sequence name.
  6. Pick one or more members under Who should this list be assigned to?.
  7. Confirm. You’ll see Sequence created successfully.

CSV file

Choose Import a CSV file to create a sequence, drop in your file, and follow the screens: you map your columns just like a regular contact import, then name the sequence and assign it to at least one member. To get your file ready, see Import contacts from a CSV file.

HubSpot

Choose Import from a HubSpot list. This option needs an active HubSpot integration in the workspace. If HubSpot isn’t connected, the app tells you no HubSpot account is connected and shows a Connect HubSpot button. See Connect HubSpot.

From the Contacts menu

This is often the fastest way, especially after filtering (by city, tag, company, and so on).

  1. Open Contacts and apply any filters you need.
  2. Check the contacts you want. To include every result, not just the current page, click Select all N contacts in the selection bar.
  3. Click Create a sequence.
  4. In the Create a new sequence window, enter the Sequence name and pick members under Who should this list be assigned to?.
  5. Confirm.

To add contacts to a sequence that already exists, use Add to a sequence in the same selection bar instead. See Manage the contacts in a sequence.

Rename a sequence

In the sequence list, click the pencil icon next to the name, edit it, and confirm with the check mark. You’ll see a confirmation that the sequence name was updated. You can also open the sequence and use its ⋮ menu > Rename.

FAQ

I can’t create a sequence

First, make sure at least one member is selected under Who should this list be assigned to?. If you have the Member role and still can’t create one, a workspace admin can turn on Allow members to create sequences in Configuration > Permissions.

What’s next?

Once the sequence exists, set the caller number and the number of simultaneous calls: see Sequence call settings, then Run a sequence.

Was this article helpful?

In the same topic

Sequence call settings Pick your caller number, the number of simultaneous calls, and the automatic voicemail drop and text message in a sequence's Call settings panel. Power dialer vs. parallel dialer The power dialer calls your numbers one after another; the parallel dialer calls 2 to 4 at the same time. Here's how to pick the right mode in a sequence. Run a call sequence Check your number and microphone, set your simultaneous calls, then click Launch sequence to start your Skipcall calling session in a few clicks. Manage the contacts in a sequence Find, filter, add, remove, or reassign contacts in a Skipcall sequence, and learn why some contacts seem to disappear from the list after you call them.