Head to head

Skipcall vs Aircall: which one to choose

Both tools place calls, but they do not dial the same way and they do not serve the same job. This page settles one question: which of the two for your team. It compares the dialling modes, a full working day, the cost per conversation and the quotas, with every calculation shown.

Charles Baldet CEO & Co-Founder, Skipcall

Data verified on 3 September 2026

The verdict, in three lines

The deciding factor is neither the price nor the feature list. It is how much of your activity is inbound calls.

Choose Aircall if

You have more than a hundred staff, or answering the phone is a job in itself.

Interactive voice response, call queues, distribution to a group of agents, real time supervision, a very broad integration catalogue. Past a certain size, inbound needs become complex, and that is the ground the large telephony vendors cover. Skipcall does not claim to cover it.

Choose Skipcall if

You have fewer than a hundred staff and a team that prospects.

One tool for the whole organisation: parallel dialling on four lines for the people who prospect, and a business number, inbound calls, voicemail, SMS and mobile and web apps for everyone else. That is where Skipcall belongs.

If you are still weighing several tools and not only these two, the page on alternatives to Aircall compares eight products on the market and sets out the company, the hosting and the reviews behind each one.

What Aircall does better than us

Four areas where the choice is not up for debate. Knowing them before you buy avoids a project that derails in the third month.

The contact centre layer

Skipcall takes calls on your numbers, with voicemail and mobile and web apps. What it does not have is the layer above: interactive voice response, call queues, distribution to a group of agents, real time supervision. A structured customer service team needs that layer, and Aircall provides it.

The integration catalogue

Aircall advertises more than 250 integrations on its marketplace. Skipcall offers four natively: HubSpot, Pipedrive, Salesforce and Attio, plus an API to connect the rest. If your software stack runs on off the shelf connectors, the Aircall catalogue is considerably deeper.

Track record and ecosystem

Aircall has been trading since 2014 and claims more than 23,000 customers. Ten years in the market means plenty of documentation, trained integrators and a user community to put a question to. At Skipcall the team is reachable directly and answers quickly, as in any small organisation.

Organisations above a hundred people

Beyond a hundred or so staff, telephony becomes a project in its own right: several sites, several departments, inbound rules, contractual service levels. Aircall and the other large vendors are built for that. Skipcall is built for smaller organisations, where one team prospects and everyone else simply needs to make calls.

What Skipcall does better than Aircall

The same exercise in reverse, and just as easy to check: four areas where the gap runs our way.

Parallel dialling

Aircall offers parallel dialling on none of its plans. Its power dialler places one call at a time, and you have to reach the Professional plan to use it. With Skipcall, four lines go out together from the Starter plan, and answering machine detection removes voicemail before it reaches the sales rep.

The entry ticket

Aircall requires three licences minimum, which puts the first month at $150 on the plan that unlocks the dialler, even for a single sales rep. Skipcall sets no minimum: one licence is enough, and you pay for one licence.

Included rather than optional

Call transcription is included in every Skipcall plan, along with call summaries, sequences, contacts and enrichment. At Aircall, transcription is a paid option added on top of the licence price. On a like for like scope, the advertised price gap is not the real one.

One contract for the whole organisation

Someone who simply needs a business number, incoming calls and a mobile app costs €25 with us. The same person needs an Aircall licence at $30, with the three licence minimum. On a team where three people prospect and seven just need to make calls, the gap opens up on the seven.

Two families of tools, and only one that covers both

Most organisations that prospect end up with two subscriptions: a telephony tool for everyone, a dialler for the sales team. That is the real hidden cost of this market, and it appears on no price list.

Business telephony

This is the Aircall family.

Inbound handling, switchboard, call queues, customer service, international coverage, a broad integration catalogue.

No parallel dialling. Your sales team is capped at the number of calls it can place one at a time.

Specialist parallel diallers

Tools built for a single job.

Simultaneous dialling across several lines, answering machine detection, callback cadences. Very effective for prospecting.

No telephony layer at all. Everyone else in the organisation, who simply needs a number and the ability to take calls, has to be equipped somewhere else. So a second subscription.

Skipcall

Both, in the same tool.

Parallel dialling on four lines, on a par with the best specialists, and the full telephony layer: business number, inbound calls, voicemail, SMS, mobile and web apps.

Fewer inbound features than a large telephony vendor. That is a deliberate choice: beyond a hundred or so staff, an inbound specialist is the better answer.

In practice, with Skipcall a €25 licence is enough for someone who simply needs a business number, an app and the ability to take calls. Sales reps who prospect take a plan from €75, with parallel dialling. Same tool, same directory, same invoice.

It all comes down to the dialling mode

Sequential dialling

One number is dialled, the line rings, then the call connects or it does not. Only once that sequence ends does the next number go out. The sales rep waits through the ringing, listens to the start of voicemail greetings and hangs up. That is how the Aircall power dialler works, available from the Professional plan.

Parallel dialling

Four numbers go out at the same time. As soon as someone answers, the other three lines are released and the sales rep is connected. Answering machine detection removes voicemail, switchboards and invalid numbers before they ever reach them. The waiting time between two calls disappears, and that changes the number of conversations obtained in the same working time.

The difference is not about voice quality or how rich the software is. It is about how many attempts fit into an hour of work. That is what the next table puts into figures.

A typical working day, hour by hour

Same sales rep, same list, same hours. Only the dialling mode changes.

Time	What happens	Calls · sequential	Calls · parallel
09:00 to 10:30	First run through the day list	45	150
10:30 to 12:30	Rest of the list and scheduled callbacks	60	200
14:00 to 15:30	Second pass on the morning no answers	45	150
15:30 to 17:30	Final run and end of day notes	60	200
Total over the day		210	700
Conversations obtained		6	56

Stated assumptions: four working blocks, a connect rate of 3% for sequential dialling, the upper bound of our published range of 2 to 3%, and 8% for parallel dialling. These are the figures published by Skipcall, applied to dialling modes and not to brands. The detail is in the "Method and sources" section below.

The one table that settles it: cost per conversation

Comparing two licence prices teaches you nothing when the two tools do not dial the same way. What counts is what one conversation obtained costs. Here is the calculation, based on the working day above and twenty working days a month.

Aircall Professional

$0.42

per conversation

Licence: $50 per month

Conversations: 120 per month

Minimum: 3 licences

Skipcall Expert

€0.25

per conversation

Licence: €280 per month

Conversations: 1,120 per month

Minimum: none

The Skipcall licence costs more, and yet the conversation costs less. That is the whole distance between a subscription price and a cost of use. The plan chosen here is the one whose quota really covers the projected volume: at this pace, Starter and its 400 conversations would run out in the second week. The next section explains how to pick the right tier. On the Aircall side, the three licence minimum puts the real entry ticket at $150 a month, even for a single sales rep.

Amounts excluding tax, in each vendor billing currency, with no conversion.

Our plans include a conversation quota. Here is the one that suits you

Aircall does not cap the number of conversations, Skipcall does on three of its four plans. Better to explain it plainly: picked badly, the plan becomes the real hidden cost.

Plan	Price	Conversations	Who it suits
Business VoIP	€25	200	People who need a business number and a few calls a day, with no prospecting.
Starter	€75	400	A sales rep who prospects part time, or a team getting started. Around 20 conversations per working day.
Intermediate	€150	1,000	A sales rep whose main job is phone prospecting. Around 50 conversations per working day.
Expert	€280	Unlimited	Very high volume teams, and those who would rather not watch a counter.

Any conversation longer than ten seconds counts. Calls under ten seconds, answering machines and invalid numbers consume nothing. The list of countries you can call is on the pricing page.

Our artificial intelligence serves the sales rep, it does not replace them

This is the fundamental difference between Skipcall and part of the market, and it runs both ways: we put in more of it than the tools that have none, and we refuse to put it where others do.

What our artificial intelligence does

It screens out answering machines, switchboards and invalid numbers before they reach the sales rep. It transcribes the call and produces a summary. In short, it removes the work that carries no value and leaves the work that does.

What it does not do

It does not speak for you. We do not offer a voice agent, and that is not a feature we are behind on. It is a position. To call a prospect or answer a customer, the best person for your company image is still someone on your team.

Why the relationship matters

An organisation that hands its conversations to a machine loses the direct link with its contacts. That link is hard to rebuild, and it can weaken for months before anything shows up on a dashboard.

Why the cost matters too

Voice agents are billed by the minute or by credits consumed. The bill follows volume, it is hard to forecast, and the real effect on the customer relationship is hard to measure. A fixed price licence stays a budget you control.

In one sentence

We automate what wastes your sales team time, never the conversation itself.

Dialling, discarding an answering machine, spotting an invalid number, transcribing, summarising: a machine does all of that better and never tires. Talking to a customer or a prospect, no. That limit is also what keeps your budget predictable: a fixed price licence, not per minute billing that follows your volume.

The detail, criterion by criterion

Criterion	Skipcall	Aircall
Dialling mode	Parallel dialling, 4 simultaneous lines	Sequential dialling, one line at a time
Access to the dialler	Included from the Starter plan	From the Professional plan
Answering machine detection	Yes, by artificial intelligence	Not advertised
Minimum licences	None, one licence is enough	3 licences
Call transcription	Included in every plan	Paid option
Call sequences	Yes, structured cadences	Not native
Built in contacts (pre-CRM)	Yes	No
Number enrichment	Yes, on demand	No
Multi-team workspace	Yes, separation by workspace	No
HubSpot integration	Yes, native	Yes, native
Pipedrive integration	Yes, native	Yes, native
Salesforce integration	Yes, native	Yes, from the Professional plan
Inbound calls and voicemail	Yes	Yes
Mobile and web apps	Yes	Yes
SMS	Yes, volume included depending on the plan	Yes
Voice response, call queues, supervision	No	Yes
Artificial intelligence voice agent	No, by choice	Yes
API	Yes, documented on docs.skipcall.app	Yes

Aircall scope recorded on aircall.io on 3 September 2026. Plans change: check the vendor pricing page before you decide.

Method and sources

A comparison published by one of the two vendors is only worth something if its method can be checked. Here is where every figure on this page comes from, including what it does not prove.

The prices

Skipcall prices are the public list prices, excluding tax, on monthly billing. Aircall prices are those shown on aircall.io/pricing on annual billing, in dollars: Essentials at $30 and Professional at $50 per licence per month, with a minimum of three licences. We do not convert currencies, so that the comparison never depends on the exchange rate of the day.

The connect rates

The 8% rate for parallel dialling and the 3% rate for sequential dialling, the upper bound of our published range of 2 to 3%, are the figures Skipcall publishes on its product pages. They are our own figures, not an independent measurement, and they are attached to no named vendor: they describe two dialling modes, not two brands.

The typical day

The hourly table is an arithmetic projection built from the call cadences and the rates above, over four working blocks and twenty working days a month. It is not the record of a real day. Your own figures will depend on your list, your sector and the hours you call.

What we do not compare here

The vendor identity, its funding, where the data is hosted and public review scores are not covered on this page. They are dealt with, sources included, on the Aircall alternatives page.

Aircall pricing · accessed on 3 September 2026
Skipcall pricing · public price list, conversation quotas and countries covered
How parallel dialling works · where the connect rates used here come from

Frequently asked questions

Does Aircall have a parallel dialler? +

No. Aircall offers a power dialler, which places one call at a time, sequentially, and is available from the Professional plan. Parallel dialling, which launches several calls at once and connects the sales rep to the first person who answers, appears on none of its plans as of 3 September 2026.

Is Skipcall cheaper than Aircall? +

Per licence, no: the Starter plan is €75 where Aircall Essentials is $30. Per conversation obtained, yes, because parallel dialling produces more conversations in the same working time. That is the only comparison that means anything between two tools that do not dial the same way. The cost per conversation table further up this page sets out the calculation.

Does Skipcall handle inbound calls the way Aircall does? +

No. Skipcall has no interactive voice response, no call queues and no inbound routing. If your team has to answer support or customer service calls, Aircall is the better fit. Skipcall is an outbound calling tool.

How many conversations are included in a Skipcall plan? +

400 per licence per month on Starter, 1,000 on Intermediate, no limit on Expert, and 200 on the Business VoIP plan. Any conversation longer than ten seconds counts. A sales rep who prospects full time normally goes past the Starter quota, so Intermediate is the plan that matches that use.

Is there a minimum number of licences? +

Aircall requires three licences minimum, which puts the real entry ticket at $90 a month on the Essentials plan and $150 on the Professional plan. Skipcall sets no minimum: one licence is enough, and the first month costs the price of one licence.

Does Skipcall integrate with Salesforce? +

Yes, natively, and on every plan. The four integrations available without development work are HubSpot, Pipedrive, Salesforce and Attio, and the API connects other tools in read mode. At Aircall, the Salesforce integration is reserved for the Professional plan and above.

Still weighing several tools

Alternative to Aircall: eight products compared

This page answers "which of the two". The other one answers "what do I replace it with": the company behind the product and how it is funded, where the data is hosted, public reviews, an overview of eight products, and a four week switching plan if you decide to move.

See the alternatives →