Skipcall vs CloudTalk: which one to choose

The verdict, in three lines

The deciding factor is neither the price nor the feature list: it is the share of inbound calls in your business, and the size of your company.

If you are still weighing several tools and not just these two, the page on CloudTalk alternatives compares eight solutions on the market and details the company, the hosting and the reviews of each one.

What CloudTalk does better than us

Four areas where the choice is not in doubt. Knowing them before you buy avoids a project that goes off track in the third month.

What Skipcall does better than CloudTalk

The same exercise the other way round, and just as easy to check: four areas where the gap runs our way.

Two families of tools, and only one that covers both

Most companies that prospect end up with two subscriptions, or with one subscription and a pile of add-ons: a telephony tool for everyone, a dialler for the sales team. That is the real hidden cost of this market, and it shows up on no price list.

In practice: with Skipcall, a €25 licence is enough to equip someone who simply needs a business number, an app and the ability to take calls. The reps who prospect take a plan from €75, with parallel dialling already inside. Same tool, same directory, same invoice.

It all comes down to the dialling mode

So the question is not which of the two can dial in parallel: both can. It is what a licence able to do so costs, and what it delivers over a working day. That is what the next two tables put into figures.

A typical day, hour by hour

Same rep, same list, same hours worked. Only the dialling mode changes. That is exactly the gap between a licence equipped with a parallel dialler and one that is not.

Assumptions on show: four working blocks, an answer rate of 3% for sequential dialling, the top of our published range of 2 to 3%, and of 8% for parallel dialling on four lines. These are the figures published by Skipcall, applied to dialling modes and not to brands. The detail is in the "Method and sources" section, below.

Moving from the left column to the right one is what every prospecting team is after. With Skipcall it is how the Starter plan works by default. With CloudTalk it means adding the parallel dialling add-on to each licence concerned. The next table puts a figure on that difference.

What a prospecting licence really costs

Comparing two advertised prices teaches you nothing when one of them does not include the dialler. The only honest comparison is on a licence able to dial in parallel and transcribe its calls, add-ons included.

The final amount is almost the same: €77 against €75 per licence per month. So the gap is not in the price, it is in the way you get there. On one side a plan advertised at €29 to which two add-ons must be added, licence by licence, and which becomes €87 if you prefer monthly billing. On the other a single plan, where parallel dialling, transcription and call summary are already included. A quote is rarely read in full: that is where the difference shows, and often after signature.

Two points that matter before you decide. With CloudTalk, the only plan that includes the power dialler at no extra cost is the Expert plan, and it requires three licences, so €147 per month on annual billing before any add-on. With Skipcall there is no minimum: one licence is enough. Our plans do carry a conversation quota, which CloudTalk does not, and the next section explains how to pick the right tier.

Amounts exclude tax. CloudTalk prices on annual billing unless stated otherwise; Skipcall prices on monthly billing.

Our plans carry a conversation quota. Here is the one that suits you

CloudTalk does not cap the number of conversations, Skipcall does on three of its four plans. Better to explain it clearly: picked badly, the plan becomes the real hidden cost.

Applied to the typical day above, the projected pace comes to 1,120 conversations a month over twenty working days: the Expert plan, at €280, is the one that covers that volume. A rep who prospects part time stays on the Starter. This is also where CloudTalk keeps a structural advantage, since it does not count conversations.

Any conversation lasting more than ten seconds counts. Calls under ten seconds, answering machines and invalid numbers consume nothing. The list of countries you can call is on the pricing page.

Our artificial intelligence serves the rep, it does not replace them

This is the deep difference between Skipcall and part of the market, in both directions: we put more of it in than the tools that have none, and we refuse to put it where others place it.

The detail, criterion by criterion

CloudTalk scope recorded on cloudtalk.io and its help centre on 3 September 2026. "Not documented in the sources cited" means that the public pages listed below say nothing on that point: it is not a claim that the feature does not exist. Plans change: check the vendor's pricing page before you decide.

Method and sources

A comparison published by one of the two vendors is only worth something if its method can be checked. Here is where every figure on this page comes from, including what it does not prove.

• CloudTalk pricing · plans, add-ons and licence minimums, accessed on 3 September 2026
• CloudTalk, parallel dialler page · number of lines announced and price of the add-on
• CloudTalk, help centre · number of concurrent calls that can be configured
• Skipcall pricing · public price list, conversation quotas and countries covered
• How parallel dialling works · where the answer rates used here come from

Frequently asked questions