A sales softphone is a calling app for desktop, browser and mobile that is built for selling: it provides a business number, logs every call to the CRM and, for teams that call at volume, includes a dialer. The right pick mostly comes down to one question: does your team mainly make calls, or mainly take them?
This roundup reviews eight apps, from full business phone platforms to free SIP clients, with what each one actually does for a sales rep. If the topic is new to you, start with our explainer on what a softphone is, which covers how it works and the network requirements. Prices, platforms and features were checked on vendors’ official sites on November 5, 2026.
How we picked these softphones
We kept apps that US and international sales teams actually use, and scored them on five criteria:
- Platforms: desktop app, browser, iOS, Android.
- Dialer: manual calling only, power dialer, multiple lines at once.
- CRM: do calls sync automatically to the contact record?
- Published price: a visible price lets you budget without a sales call.
- Minimums: required number of licenses, commitment.
Skipcall is our product. We listed it first, but we also say who it is wrong for, and every competitor is presented with its real strengths.
The comparison table
Checked on November 5, 2026 on official pricing pages and documentation. Prices are per user per month.
| Tool | Platforms | Dialer | Published price |
|---|---|---|---|
 Skipcall | Browser, iOS, Android | Power dialer and parallel dialer up to 4 lines (prospecting plans) | From $25 billed annually (Business VoIP), $70 with dialer |
 Aircall | Desktop, iOS, Android | Power dialer on Professional | $30 and $50 billed annually, 3-license minimum |
 JustCall | Windows, macOS, web, Chrome extension, iOS, Android | Power dialer from Pro, predictive on SalesPro | From $29 billed annually, 2-license minimum, SalesPro on quote |
 Dialpad | Desktop, iOS, Android, desk phones | Local presence and voicemail drop on Sell Advanced | Connect from $15, Sell from $39 |
 RingCentral | Windows, Mac, web, iOS, Android | No dialer listed on RingEX plans | $20 to $35 billed annually, $30 to $45 monthly |
 CloudTalk | Windows, macOS, Linux, iOS, Android | Power dialer add-on (included in Expert), parallel dialer add-on up to 10 lines | Published (in euros on the page we checked) |
 Ringover | Windows, Mac, web, iOS, Android | Call campaigns | Not readable on the day we checked |
| Zoiper | Windows, Mac, Linux, iOS, Android | None | Free for non-commercial use, PRO desktop license as a one-time purchase |
1. Skipcall: a browser and mobile softphone with the dialer built in
Skipcall
Best for: sales teams that make a lot of outbound calls and want telephony, dialer and CRM sync in one tool.
Skipcall runs in the browser and as an iOS and Android app. Nothing to install on the computer: sign in, allow the microphone, call. Business numbers are included in 14 countries in the base offer, including the United States, Canada, the United Kingdom, France and Germany, and numbers in other countries can be opened on request through support. To keep an existing number, Skipcall handles porting for both landline and mobile numbers: the team manages the port with your current provider, on request through the chat; our number porting guide explains the process.
Every call lands on the contact record and syncs to HubSpot, Pipedrive, Salesforce or Attio, with its transcript. Texts are sent and received from the same numbers. On the prospecting plans, a power dialer works through a list and a parallel dialer dials up to 4 lines at once, with AI voicemail detection that automatically leaves a prerecorded voicemail or sends a text. One nuance: calls are launched from Skipcall and the CRM record is updated afterward; there is no call button inside the CRM record.
Pricing: the Business VoIP plan starts at $25 per user per month billed annually: no dialer, but every call comes with its transcript and AI summary. The power dialer and parallel dialer come with the Starter plan, from $70 per license per month billed annually. Full details on the pricing page.
Avoid if: your main need is inbound: Skipcall has no phone menu (IVR), no call queues and no inbound routing. And if you insist on an installed desktop app, Skipcall does not offer one.
2. Aircall: team telephony that connects to everything
Aircall
Best for: sales and support teams of three or more who want deeply integrated business telephony, inbound and outbound.
Aircall includes a desktop app and iOS and Android apps on every plan, along with a broad integration library covering CRMs and support tools. It is a full business phone system, with inbound call handling.
On the pricing page checked on November 5, 2026, Essentials is $30 and Professional $50 per license per month billed annually, with a 3-license minimum. The power dialer only comes with Professional. Enterprise is on quote, from 25 licenses. Aircall does not dial several lines at once.
Avoid if: you are a team of one or two: the 3-license minimum sets the entry ticket at $90 a month on Essentials.
More: Aircall review, Skipcall vs Aircall, Aircall alternatives.
3. JustCall: the widest choice of platforms
JustCall
Best for: US-focused sales teams that want to call from a desktop app, the browser or a Chrome extension.
According to its help center, JustCall offers apps for Windows and macOS, iOS and Android apps, a web dialer in the browser, and a Chrome extension. The power dialer comes with the Pro plan; the SalesPro plan adds predictive dialing on up to 10 lines, on quote.
On the pricing page checked on November 5, 2026, Team is $29, Pro $49 and Pro Plus $89 per user per month billed annually, with a 2-license minimum. The page also announced a promotion with prices going live on November 10, 2026, so check again before you commit.
Avoid if: you want to keep high-volume dialing at a published price: the predictive tier is quote-only.
More: Skipcall vs JustCall, JustCall alternatives.
4. Dialpad: a unified suite with a separate sales product
Dialpad
Best for: companies that want telephony, meetings and sales tools in one suite, with a lot of built-in AI.
Dialpad runs on desktops, laptops, iOS and Android smartphones, tablets and desk phones, according to its pricing page. The suite is split into products: Connect for telephony, Sell for sales teams, Support for contact centers. On Sell, the Advanced and Premium plans include local presence dialing and voicemail drop; the pricing page lists the power dialer under the Support plans, not under Sell.
On the pricing page checked on November 5, 2026, Connect starts at $15 (Standard) and $25 (Pro), and Sell shows $39 (Essentials), $59 (Advanced) and $79 (Premium) per user per month. Sell Premium is available on annual plans only, according to the page’s FAQ.
Avoid if: you want a single simple product: you first need to work out which of the three fits your team.
More: Skipcall vs Dialpad, Dialpad alternatives.
5. RingCentral: the enterprise suite
RingCentral
Best for: multi-site companies that want phone, video meetings and team messaging from one vendor.
The RingCentral app runs on Windows and Mac, in the browser, and on iOS and Android. It is a complete business phone system, designed for the whole company more than for a prospecting team.
On the RingEX pricing page checked on November 5, 2026, Core is $20, Advanced $25 and Ultra $35 per user per month billed annually ($30, $35 and $45 billed monthly). CRM integrations start with Advanced. None of these plans lists a dialer; RingCentral sells a separate contact center product, RingCX, which we did not review here.
Avoid if: your team prospects at volume: without a dialer, every number is dialed by hand.
More: RingCentral review, Skipcall vs RingCentral.
6. CloudTalk: apps on every OS, dialers as add-ons
CloudTalk
Best for: teams that want a desktop app on Windows, macOS and Linux, and dialing modes added à la carte.
Among the phone platforms in this list, CloudTalk is the only one advertising a Linux desktop app, in addition to Windows, macOS, iOS and Android. CRM integrations start with the Essential plan.
Its pricing page showed prices in euros when we checked on November 5, 2026, so we are not converting them here. The structure: three plans, with a 3-license minimum on Expert; the power dialer is an add-on (included in Expert), and the parallel dialer is an add-on dialing up to 10 lines.
Avoid if: you want a simple price: between the plan and the dialing add-ons, the cost per rep climbs quickly. On line counts, our analysis of how many lines a parallel dialer should run explains why we cap at 4.
More: Skipcall vs CloudTalk, CloudTalk alternatives.
7. Ringover: full telephony from a European vendor
Ringover
Best for: small and mid-sized companies, often with European operations, that want complete inbound and outbound telephony.
Ringover offers desktop apps for Windows and Mac, a no-install browser version, and iOS and Android apps, according to its official documentation. It covers inbound and outbound, with call campaigns for prospecting.
On the day we checked, the pricing page only displayed amounts after dynamic loading and we could not read them reliably. Figures on third-party sites disagree with each other. Our Ringover review carries the last price list we recorded; confirm it with a quote.
Avoid if: you want to dial several numbers at once for one rep: that is not the core of the offer.
More: Skipcall vs Ringover, Ringover alternatives.
8. Zoiper: the SIP client for teams that already have a carrier
Zoiper
Best for: freelancers or technical teams that already have a SIP account with a carrier and just want software to call with.
Zoiper is not a phone service but calling software. It runs on Windows, Mac, Linux, Android and iOS, and connects to the SIP account your carrier provides. It gives you no number, syncs nothing to a CRM, and does not dial through lists.
According to the publisher’s site checked on November 5, 2026, the free edition is for non-commercial use and limited to basic features. Zoiper 5 PRO for desktop is a one-time license purchase (priced in euros in Zoiper’s shop), and team licensing for 10 or more users is arranged through sales.
Avoid if: you are looking for a sales tool: you will need to add a carrier, then patch together call tracking yourself.
How to choose your sales softphone
Five questions sort it out.
Does your team make calls or take them? If most traffic is inbound and needs splitting across people, you need routing, queues and a phone menu: Aircall, RingCentral, Dialpad or Ringover. If most traffic is outbound, look at the dialer first.
How many calls per rep per day? Under thirty or so, a softphone with manual dialing is enough. Beyond that, a power dialer recovers the dead time between calls. At several hundred dials, multi-line dialing changes the scale; our which dialer quiz helps you decide.
Where do your reps work? In the browser all day: a web softphone avoids any install. On the road: check the mobile app’s quality, and that calls made from the phone actually reach the CRM. To call from any web page, see our roundup of click-to-call Chrome extensions.
Which CRM? Check the integration with yours, and above all what it does: calls launched from the record, or calls launched from the softphone with the record updated afterward. Our guide to phone system CRM integration explains both models.
What is the real budget? Multiply the price by the minimum license count, then add dialing add-ons, extra numbers and headsets. Our cost per meeting calculator ties that cost back to results.
What to remember
- A sales softphone must provide a business number, log calls to the CRM and work on both computer and mobile.
- Skipcall runs in the browser and on iOS and Android, with numbers in 14 countries, and includes a parallel dialer with up to 4 lines from $70 per license per month billed annually; it is not built for inbound call handling.
- Aircall ($30 and $50, 3-license minimum) is complete team telephony, inbound and outbound, with a power dialer on Professional.
- JustCall offers the most platforms, with a power dialer from Pro; its predictive tier is on quote.
- Dialpad and RingCentral are broad suites; RingCentral lists no dialer on its RingEX plans.
- CloudTalk covers the most desktop systems, Linux included, and sells its dialers as add-ons.
- Zoiper is a SIP client: inexpensive, but no number, no CRM and no dialer.
- Prices and features were checked on November 5, 2026: verify them on the vendor’s site before choosing.
