Skipcall vs Kavkom: which one to choose

The verdict, in three lines

What settles the choice is neither the price nor the feature list: it is the size of your organisation and the way your sales reps dial their calls.

Skipcall targets companies with fewer than a hundred employees. Beyond that, telephony becomes a project in its own right, with several sites, several departments and reception rules: the large vendors answer that better than we do, and we would rather say so before you sign than in the third month.

What Kavkom does better than us

Four areas where the choice is not in question. Knowing them before you buy avoids a project that derails in the third month.

What Skipcall does better than Kavkom

The same exercise in reverse, and verifiable the same way: four areas where the gap runs in our favour.

Two families of tools, and only one that covers both

Most companies that prospect end up with two subscriptions: a telephony tool for everyone, a dialler for the sales team. That is the real hidden cost of this market, and it appears on no price list.

Kavkom belongs to the first family, with a dialler offered as an add-on. At Skipcall, a €15 licence is enough to equip someone who simply needs a business number, an app and the ability to take their calls. The sales reps who prospect take a plan from €75, with parallel dialling. Same tool, same directory, same bill.

Everything comes down to the dialling mode

This is where the two tools diverge the most. Three mechanics coexist on the market, and they do not answer the same organisational constraint.

The difference lies in the unit being optimised: a group of agents on one side, a single sales rep on the other. A team of a few reps does not have the mass needed for a prediction to be reliable; a floor of several dozen agents does. It is an organisational criterion before it is a software one.

A typical day, hour by hour

Same sales rep, same list, same working hours. Only the dialling mode changes.

Assumptions on show: four working slots, a pick-up rate of 3% for sequential dialling, the top of our published range of 2% to 3%, and 8% for parallel dialling. These are the figures Skipcall publishes, applied to dialling modes and not to brands. We publish no rate for predictive dialling, so that mode does not appear in this table. The detail is in the "Method and sources" section, further down.

The cost per conversation, and why it can only be calculated on one side

Comparing two licence prices tells you nothing when the two tools do not dial the same way. What counts is what one conversation obtained costs. The calculation is possible on our side, from the typical day above and twenty working days a month. It is not possible at Kavkom, for want of a published dialler price.

Kavkom publishes a pricing page dedicated to its predictive dialler, but it shows no amount and points to a demo. So we assume nothing: the column stays empty rather than putting forward a price. On the Skipcall side, the plan chosen is the one whose quota genuinely covers the projected volume, that is 1,120 conversations per month: Starter and its 400 conversations would be exceeded in the second week, Intermediate and its 1,000 conversations before the end of the month.

On telephony alone, however, the comparison is direct. Kavkom's Pack Basic is €8 per user per month on an annual commitment, but it covers inbound calls only: making calls requires the Pack Plus, at €24 annually and €30 monthly. Our Business VoIP licence is €15 monthly and €12 on an annual commitment, inbound and outbound calls, with no licence minimum.

Amounts exclude tax. The €24 annual rate is presented by Kavkom as an offer reserved for small and medium-sized businesses registered in France.

Our plans carry a conversation quota. Here is the one that suits you

Skipcall caps the number of conversations on three of its four plans. Better to explain it plainly: chosen badly, the plan becomes the real hidden cost.

Any conversation longer than ten seconds counts. Calls under ten seconds, answering machines and invalid numbers consume nothing. Prices per licence per month, excluding tax, with no licence minimum, on monthly billing. Included SMS volumes follow the same steps: 100 on Business VoIP, 200 on Starter, 500 on Intermediate, 1,000 on Expert. The list of permitted calling countries is on the pricing page.

Our artificial intelligence serves the sales rep, it does not replace them

This is the fundamental difference between Skipcall and part of the market, in both directions: we put more of it in than the tools that have none, and we refuse to put it where others place it.

The detail, criterion by criterion

Kavkom scope recorded on kavkom.com on 3 September 2026. "Not advertised" means the feature does not appear on the public pages consulted, which does not prejudge its absence from the product: ask the vendor to confirm. Plans change: check the pricing page before deciding.

Method and sources

A comparison published by one of the two vendors is only worth something if its method can be checked. Here is where every figure on this page comes from, including what it does not prove.

• Kavkom pricing · plan names, prices and destinations, consulted on 3 September 2026
• Kavkom predictive dialler pricing · no public price on that module, consulted on 3 September 2026
• Skipcall pricing · public price list, conversation quotas and countries covered
• How parallel dialling works · where the pick-up rates used here come from

Frequently asked questions