Quo (formerly OpenPhone) alternatives: 8 tools compared (2026)
This page brings together what a decision maker needs before making a call: who Quo is, what each plan includes, what it costs, what its users say, and the question behind the purchase: do you need a phone system for a small team, or a dialer for outbound prospecting? They are not the same product, and Skipcall only does the second.
Key points
- Quo is the new name of OpenPhone, a business phone app for small teams, founded in 2018 by Mahyar Raissi and Daryna Kulya. It claims more than 90,000 businesses.
- Its three plans cost, per user per month, $15, $23 and $35 billed annually, or $19, $33 and $47 billed monthly. Calls and texts to the United States and Canada are unlimited under a fair usage policy.
- Phone menus, automatic call recording, AI summaries on all calls and the HubSpot and Salesforce integrations start on the Business plan. The Sona AI agent, which answers calls, is included on every plan.
- Its pricing page mentions no power dialer and no auto dialer: every outbound call is started by hand. International calls are billed per minute, with credits.
- The real question is the job: for a small team that takes and returns calls, Quo is cheaper than Skipcall and does things Skipcall does not. An alternative only makes sense if your team prospects by phone at volume.
The 8 Quo alternatives at a glance
Eight tools, two ways of dialing and two starting points: a phone system you adopt for the whole team, or a dialer that plugs into the CRM you already have. Telling them apart avoids comparing a business phone with a prospecting tool.
Who sits where
Dialing mode, and where the pipeline lives
One number at a time
Quo
Aircall
JustCall
PhoneBurner
Several lines
CloudTalk
Kixie
Trellus
Orum
Skipcall, 4 lines on top of your CRMSkipcall, 4 lines, your CRM keptQuoAircallJustCallPhoneBurnerCloudTalkKixieTrellusOrumThe horizontal axis separates tools that call one number at a time, as you do by hand in Quo, from those that open several lines at once. The vertical axis separates products you adopt as your platform or phone system from dialers that sit on top of the CRM you already use. Positions are editorial: they reflect what each vendor publishes, not a measurement.
The lower right quadrant is the one to look at if your pipeline already lives in a CRM and you want several lines. Skipcall sits there with Kixie, Trellus and Orum. Skipcall adds a business line for the people who do not prospect: colleagues who only need one line (management, admin, customer service) are equipped from $25 per month, on the same account.
Business telephony · 4-line parallel dialer
Parallel dialing on four lines for the people who prospect, and a simple business line for everyone else, on the same account: business number, calls and voicemail, SMS, mobile and web apps, call sequences, contacts, call transcription and call summary. No phone menu, no call queues, no inbound routing. From $25 per license, with no minimum.
Business phone for small teams · Calls started by hand, no dialer on its pricing page
Formerly OpenPhone. Shared numbers, phone menus and an AI agent, from $15 per user per month.
Dialer and SMS for sales teams · Multi-line dialer, up to 4 lines
Works on top of your CRM. No price is published on its pricing page.
Dialer and in-call coaching · Parallel dialer, up to 5 lines
Published prices, $99.99 and $149.99 per seat per month, with no seat minimum.
Parallel dialer for SDR teams · Parallel dialer, price on quote
A minimum of 9 seats and no published price.
Power dialer for sales teams · One number at a time
Published prices, from $140 per seat per month on annual billing.
Cloud phone and SMS · Power dialer from the Pro plan
$29, $49 and $89 per user per month on annual billing, with a 2-user minimum.
Team phone system · Power dialer on the Professional plan only
$30 and $50 per license per month, with a 3-license minimum.
Cloud phone system · Power and parallel dialers as paid add-ons
Parallel dialer on 5 lines by default, up to 10 on request. Plans from about $28 per user per month.
What is Quo?
Quo is the new name of OpenPhone, a business phone app for small teams: shared numbers, calls and texts in one inbox, phone menus and an AI agent that answers calls. Its About page says the company was founded in 2018 by Mahyar Raissi and Daryna Kulya, and claims more than 90,000 businesses and over a billion calls and messages sent. The page says it is backed by investors without giving amounts. Its footer still reads OpenPhone Technologies, Inc. This is an established vendor, built for teams that take and return calls rather than for cold calling at volume.
2018
Year founded
As OpenPhone
90K+
Businesses claimed
Figure shown on its site
$15
Entry price
Per user per month, billed annually
7
Days of trial
Cancel anytime
What do Quo users say?
Quo is well rated on Trustpilot, on a sample large enough to mean something. We could not read G2, which blocks automated reading, so only Trustpilot is shown.
Rated Great, with 448 reviews in the last twelve months. Reviewers praise how easy the app is to set up and use, and the value for the price. Almost one review in five still gives a single star, for the reasons listed below.
Distribution of the 1,135 Trustpilot reviews
Checked on November 11, 2026
On Trustpilot, 72% of the 1,135 reviews give five stars and 19% give one star. Positive reviews praise the easy setup, the intuitive app and the separation of business and personal calls. Negative ones describe difficulty reaching a human in support, glitches and unreliable text messaging, and plan limits that push toward the next tier.
This is the grievance that comes up most in low reviews: difficulty getting past automated help to a person when something breaks.
Some reviewers report glitches, undelivered text messages and interruptions during business hours. Test delivery to the carriers your customers use.
One reviewer says a limit on the Starter plan forced an upgrade to Business, which they felt doubled the cost. Read the limits of each plan before you choose.
Texting US numbers requires carrier registration: Quo lists a one-time carrier fee of $19.50 and a monthly messaging fee of $1.50 to $3 on top of the plan.
Does Quo have a dialer? What each plan includes
This is the point most comparison pages skip: Quo is generous on calls and texts in the United States and Canada, but its pricing page mentions no power dialer and no auto dialer. Every outbound call is started by hand.
Quo
A phone system for a small team
- Every plan includes unlimited calls and texts to the United States and Canada under a fair usage policy, shared numbers and the Sona AI agent.
- Starter limits a shared number to 10 paid users and records calls manually.
- Business adds phone menus, automatic recording, AI summaries on all calls, analytics and the HubSpot and Salesforce integrations.
- Extra numbers cost $5 per month each, international calls are billed per minute with credits, and the pricing page mentions no power dialer or auto dialer.
Skipcall
A dialer for outbound prospecting
- The power dialer and the 4-line parallel dialer are included from the Starter plan, with 400 conversations, one number and 200 SMS, plus transcription and call summary.
- Calls start in Skipcall, then the record is updated in HubSpot, Pipedrive, Salesforce or Attio.
- Skipcall also sells a simple business line from $25 per month, but it has no phone menu, no call queues, no inbound routing and no AI agent that answers calls: for a reception line, Quo does more for less.
How much does Quo really cost?
Quo publishes its prices and offers a 7-day trial. On price alone it is far cheaper than any dialer, Skipcall included. The comparison only makes sense if you ask what the price buys: a phone line with a shared inbox, or a way to work through a call list.
Quo costs about a fifth of the price, and if you make a handful of calls a day, it is the better buy. The gap only closes when reps spend hours dialing: a dialer pays for itself in conversations per hour, not in the price of the line.
The third row matters most for a small business: Quo answers and routes inbound calls, Skipcall does not. If the phone rings in as much as it rings out, this row decides.
Simulator
What does it cost for your team?
Quo
·
Conversations per year: ·
Cost per conversation: ·
Skipcall
·
Conversations per year: ·
Cost per conversation: ·
The full picture of prospecting tools, beyond the voice channel alone, is in our comparison of B2B sales prospecting software. This page is about the decision to switch, not about choosing between two product sheets.
If you are choosing a phone line for reps rather than a dialer, our comparison of VoIP for sales teams by real cost per rep includes Quo. If dialing volume is the issue, see the best power dialers.
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The French legal framework since August 11, 2026
This is the parameter most comparison pages ignore, even though it changes the economics of telephone prospecting in France.
Since August 11, 2026, cold calling consumers in France has moved from opt-out to opt-in: a call is lawful only if the person has given prior consent, and the burden of proving that consent falls on the company. Bloctel, the French opt-out register, disappears on that date. Calling hours remain regulated: Monday to Friday, from 10:00 to 13:00 and from 14:00 to 20:00. Business to business prospecting remains possible on the basis of legitimate interest, when the approach relates to the profession of the person called.
The direct consequence for choosing a tool: the volume of permitted calls goes down, so every attempt has to produce more. A dialer that filters out voicemails and puts your reps in conversation more often is no longer a comfort, it is what makes the channel profitable.
Read our full analysis of the French reform, in French →A phone system for a small team, or a dialer for outbound prospecting?
Quo is a phone system first: a number the whole team can answer, texts, a menu, an AI agent for missed calls. Skipcall is a dialer: it calls a list fast and writes the result to your CRM. Here are the four situations to tell apart, and the trap in each of them.
- List what happens when a customer calls: who answers, at what hours, with which menu
- Check that texts and calls land in an inbox the whole team sees
- Test the AI agent on the questions customers really ask
The trap. Replacing a phone system with a dialer because the dialer has more features on paper. Skipcall does not answer or route inbound calls.
- Count the real number of outbound calls per person per day
- Below a few dozen, calling by hand from a $15 line costs less than any dialer
- Log calls to the CRM from the Business plan, or by hand if volume is low
The trap. Buying a dialer for a team that makes ten calls a day. The tool will not pay for itself.
- Measure how many conversations an hour of manual dialing produces today
- Pilot a power dialer, then a parallel dialer, on the same list for a week
- Check that outcomes, recordings and summaries reach the CRM without manual entry
The trap. Asking a phone app to be a dialer. Quo lists no power dialer or auto dialer: the limit is the hand, not the plan.
- If inbound comes first, look at team phone systems that sell a dialer as an option
- If outbound comes first, keep a cheap line for the main number and put the budget in the dialer
- Decide which number customers see, and which numbers prospects see
The trap. Forcing prospecting calls through your main customer number. If it gets flagged as spam, your customers stop answering too.
Before you sign
5 questions to settle before you switch phone tools
They hold whatever the tool. Answer them in writing before the first demo: they tell you which family of product you are shopping for.
- 01Out of ten calls, how many are inbound? Above half, you are shopping for a phone system
- 02How many outbound calls does each person make per day, really?
- 03Who answers the main number when everyone is busy, and what does the caller hear?
- 04Which countries do you call? Unlimited plans usually stop at the United States and Canada
- 05Which number do prospects see, and what happens if it is flagged as spam?
What to check before switching
Quo bills monthly or yearly, with annual plans paid upfront. A cancellation stays active until the end of the billing cycle. Note the date before you start a trial elsewhere.
Quo says numbers are kept for 60 days after cancellation. Ask Quo how to port them out within that window if you want to keep them. Skipcall will soon let you port your existing numbers: until then, you would call from new numbers.
If your Quo number is the one printed on your website, something must keep answering it. A dialer does not: plan to keep Quo, or another phone system, for inbound calls.
Conversations with customers live in the Quo inbox. Export what you need, and tell customers before a number changes: a text thread does not move with you.
What do you actually need?
Three situations, three families of tool. Most bad choices come from comparing a small-team phone system, a call center platform and a dialer as if they were the same product.
Quo belongs to the second family. Asking it to power a calling team that works through hundreds of numbers a day means asking for a dialer its pricing page does not list.
Should you stay with Quo or switch?
Quo is still the right choice if
- you are a small team that takes and returns calls and texts from one shared number
- you need a phone menu, business hours or an AI agent to answer when nobody can
- most of your calls go to the United States and Canada, and you make a handful a day
An alternative makes sense if
- your reps work through call lists for hours, and dialing by hand is the bottleneck
- you want several lines at once and answering machine detection
- you want every call written to HubSpot, Pipedrive, Salesforce or Attio with its outcome and summary
- you call Europe, where per-minute credits add up
Also worth reading
Six analyses to sharpen your choice, from seat minimums to the way a dialer connects to a CRM.
Sources
Public data checked on November 11, 2026.
- Quo, pricing page · plans, prices, features by plan, numbers, fees, trial, cancellation
- Quo, About page · founding, founders, businesses claimed, former name
- Trustpilot · score, volume and review distribution
Prices and scores change. The figures above reflect the state of the public sources on the date shown. Quo is a trademark of the company that publishes it, cited here for the purposes of objective comparison.
One plan per person, not one licence for the whole team
In a team of ten, needs are not the same. An SDR placing hundreds of calls a day, an account executive placing a handful and a head of sales who mainly needs a business line have no business being on the same plan. The usual market model still has all ten taking the same licence.
An SDR on the Expert plan, an account executive on Starter, a founder on the Business VoIP line. The plan follows the person's usage rather than the team average, and it changes without changing account: the number, the call history and the contacts stay.
Many parallel diallers plug into a telephony provider you contract separately: two tools, two invoices, two support desks. Here the line, the dialler, the contacts and the sequences sit in the same tool.
No minimum of three, six or nine licences to reach the right offering. One invoice for the company, itemised user by user.
Other alternatives we reviewed
Neighboring vendors, reviewed the same way: company, plans, real pricing and what to check.
Close alternativesA CRM with calling built in: keep your CRM, or move everything into it.The alternatives →
Klenty alternativesA sequencing platform, with multi-line dialing as a paid add-on.The alternatives →
Aloware alternativesA calling and texting contact center, five seats minimum for the power dialer.The alternatives →Alternatives to the other vendors
The same work, vendor by vendor: company, hosting, public reviews, real pricing and what to check.
Ringover alternatives Full French telephony, limited dialling. CloudTalk alternatives Parallel dialling offered as a paid add-on. JustCall alternatives US vendor, sales offering priced on request. 
RingCentral alternatives Enterprise suite with a fixed-term commitment. 
Dialpad alternatives Unified suite, dialler tied to the sales offering. 
3CX alternatives Software PBX, billed by simultaneous calls. See all 28 alternative pages · all 28 vendors, each with company, hosting, pricing and points to check.
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Frequently asked questions
What is the best Quo alternative in 2026?+
It depends on what the phone is for. For a small team that takes and returns calls, the alternatives to Quo, formerly OpenPhone, are other team phone systems such as Aircall, JustCall or CloudTalk. For outbound prospecting at volume, look at dialers: Skipcall (power dialer and 4-line parallel dialer from $70 per month), Trellus, Kixie or Orum. The two families do not replace each other, and some teams keep both.
Is Quo the same as OpenPhone?+
Yes. Quo is the new name of OpenPhone: its site says "Quo (formerly OpenPhone)", and its footer still names OpenPhone Technologies, Inc. The pages we read do not give the date of the change.
How much does Quo cost?+
On November 11, 2026, its pricing page lists, per user per month: Starter at $15 billed annually or $19 monthly, Business at $23 or $33, Scale at $35 or $47. Extra numbers cost $5 per month each. Texting US numbers adds a one-time carrier fee of $19.50 and a monthly messaging fee of $1.50 to $3. International calls and messages are billed per minute or per message, with credits.
Does Quo have a power dialer?+
Its pricing page mentions neither a power dialer nor an auto dialer. Calls are started one at a time from the app. If your team works through long call lists every day, that is the feature to look for elsewhere.
Does Skipcall replace Quo?+
Not for a reception line. Skipcall has no phone menu, no call queues, no inbound routing and no AI agent that answers calls. It replaces the hours your reps spend dialing by hand: a power dialer, a 4-line parallel dialer, answering machine detection, and every call written to your CRM. A small business that mostly receives calls should stay with a phone system.
Can I keep Quo and add Skipcall?+
Yes, and it is a common setup: the phone system keeps the main number, the menu and the shared inbox, and the dialer handles prospecting sessions from its own numbers. The two do not integrate with each other; they meet in your CRM.
Does Quo integrate with HubSpot and Salesforce?+
Yes, from the Business plan, according to its pricing page. The Starter plan does not list those integrations.
Does Quo work for calling France and Europe?+
Calls and texts are unlimited to the United States and Canada. Other destinations are billed per minute or per message, with credits, at rates listed on a separate page. For a team that calls Europe every day, add that usage to the plan price before you compare.
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