Skipcall vs Orum: which one to choose

The verdict, in three lines

The deciding criterion is neither the dialling mode, which both tools share, nor the length of the feature list: it is the size of your prospecting team.

If you are still weighing several tools and not only these two, the page on Orum alternatives compares eight solutions on the market and details the identity, hosting and reviews of each.

What Orum does better than us

Four areas where the choice is not up for debate. Knowing them before you buy avoids a project that derails in the third month.

What Skipcall does better than Orum

The same exercise in reverse, verifiable in the same way: four areas where the gap runs our way.

Two families of tools, and only one that covers both

Most organisations that prospect end up with two subscriptions: a telephony tool for everyone, a dialler for the sales reps. That is the real hidden cost of this market, and it appears on no price list.

In practice: at Skipcall a licence at €25 is enough to equip a person who simply needs a business number, an app and the ability to receive calls. The reps who prospect take a plan from €75, with parallel dialling. Same tool, same directory, same invoice. Against a specialist dialler, it is this second layer that makes the difference, far more than the number of lines.

The dialling mode, common ground for both tools

Against a telephony vendor, parallel dialling is the argument that settles the matter. Against Orum it settles nothing: both practise it. Here is what it changes all the same, because that is what the next table measures.

That leaves the question of the number of lines. Four are enough to remove the dead time between two calls, which is the real gain. Beyond that the gain becomes marginal, and the share of calls nobody picks up rises on the prospect side. On a very deep list and with a large team, ten lines remain an advantage: that is Orum's ground, and we do not dispute it.

A typical day, hour by hour

Same sales rep, same list, same working hours. Only the dialling mode changes.

Assumptions shown: four working slots, an answer rate of 3% for sequential dialling, the upper bound of our published range of 2% to 3%, and of 8% for parallel dialling. These are the figures published by Skipcall, applied to dialling modes and not to brands. The detail appears in the "Method and sources" section below.

What really separates them: the entry cost

Orum's pricing page shows a minimum of nine licences and no amount: it leads to a quote request. Skipcall imposes no minimum and publishes its price list. Here is what that gives depending on the size of your team, putting figures only on what is public.

Skipcall amounts excluding tax, on the Expert plan at €280 per licence per month, the one justified by the volume of the typical day above. Lighter use falls under a cheaper plan: the quota table, just after, says which. No amount is shown on the Orum side because the vendor publishes none.

We cannot calculate Orum's cost per conversation, and we are not going to invent it: the vendor publishes neither price nor quota. That in itself is useful information at the moment of choosing. You can compare two Skipcall quotes before you even speak to anyone; on the other side, it takes a sales meeting to learn the first figure. Add nine licences billed whatever the size of your team, and the entry cost becomes the first subject of the discussion, ahead of the number of lines.

Amounts excluding tax, in euros, on monthly billing. Annual billing reduces the price per licence by 20%.

Our plans include a conversation quota. Here is the one that suits you

We publish our quotas, as we publish our prices. Orum publishes neither: the question will have to be asked during your sales meeting. On our side, we may as well explain it straight away, because a badly chosen plan becomes the real hidden cost.

Any conversation longer than ten seconds is counted. Calls shorter than ten seconds, answering machines and invalid numbers consume nothing. The SMS volumes included range from 100 to 1,000 per month depending on the plan, and are unlimited on the Expert plan. The list of countries you can call appears on the pricing page.

Our artificial intelligence serves the sales rep, it does not replace them

This is the fundamental difference between Skipcall and part of the market, in both directions: we put in more of it than the tools that have none, and we refuse to put it where others place it.

The detail, criterion by criterion

Orum scope checked on orum.com on 3 September 2026. The wording "not presented on the public pages consulted" means that the vendor does not mention it on its site: it does not assert that the feature is absent. Offers change: check the vendor's pages before you decide.

Method and sources

A comparison published by one of the two vendors is only worth reading if its method can be checked. Here is where every figure on this page comes from, including what it does not prove.

• Orum pricing · plans, minimum of nine licences, absence of public pricing · consulted on 3 September 2026
• Orum, dialler page · number of lines, answering machine detection, languages covered
• Orum, integrations page · connected tools
• Skipcall pricing · public price list, conversation quotas and countries covered
• How parallel dialling works · origin of the answer rates used here

Frequently asked questions