VS

JustCall vs Kixie

JustCall shows its licences but not its dialer, Kixie publishes its minutes but not its licences: exactly what each one makes public, as of 8 September 2026.

Charles Baldet
Charles Baldet CEO & Co-Founder, Skipcall · Checked on 8 September 2026

We build Skipcall, and we sell to the same teams as JustCall and Kixie. We therefore have a commercial interest in you choosing neither, and you should read this page knowing that.

That is why Skipcall appears nowhere in the comparison below: not in the table, not in the verdict, not in the questions. Every claim here points to a dated public source, listed at the foot of the page. If something looks wrong, write to us: we will correct it and date the correction.

Contents
  1. 01 In short
  2. 02 Each one publishes half the bill, and it is not the same half
  3. 03 The table
  4. 04 Which one for which use
  5. 05 What each one does not do
  6. 06 Frequently asked questions
  7. 07 Sources

In short

The essentials in five sentences

  • JustCall publishes its per-licence prices, from $29 to $49 a month on annual billing with a two-licence minimum, but not the price of the Sales Suite, the separate offer that contains its prospecting dialer, as recorded on 8 September 2026.
  • Kixie shows no per-licence price on its pricing page, but publishes its usage costs: $30 per user per month for unlimited minutes to the United States and Canada, free inbound texts and outbound texts from $0.011 each to American and Canadian numbers registered under 10DLC, as recorded on 8 September 2026.
  • As of 8 September 2026, neither vendor therefore lets you work out from its public pages alone what a rep equipped with the dialer will cost.
  • JustCall is published by SaaS Labs US, Inc., a Delaware company based in San Francisco with a second head office in Noida, India; Kixie is an American vendor founded in 2013 in Santa Monica, California, claiming more than 5,000 sales team customers.
  • On the public reviews recorded on 8 September 2026, Kixie scores 4.8 out of 5 on G2 across 866 reviews against 4.3 out of 5 across more than 2,300 reviews for JustCall, but 3.4 out of 5 on Trustpilot across 98 reviews against 3.8 out of 5 across 728 reviews for JustCall.

Which of the two

If you have to put a budget in front of a finance team before any demonstration, JustCall is the only one of the two that shows a per-licence price, from $29 to $49 a month with a two-licence minimum, even though that price does not cover the dialer. If your market is North American and you want to estimate your usage bill before the first sales conversation, Kixie is the only one of the two that publishes what minutes and texts cost, and its G2 rating of 4.8 across 866 reviews is the higher of the two. And if your deciding criterion is the number of lines dialled in parallel, neither will spare you a written confirmation: JustCall advertises ten lines on a dialer sold on request, and Kixie carries two different figures, four and ten, on its own pricing page.

The point that decides

Each one publishes half the bill, and it is not the same half

JustCall and Kixie aim at the same sales team and both dial on several lines. Both stop short of giving the price of the offer that contains the dialer. But they stop at opposite points, and that changes what you have to ask each of them.

What JustCall publishes is the subscription. Its plans run from $29 to $49 per licence per month on annual billing, with a two-licence minimum that brings the real entry ticket to $58 a month. The AI voice agents are priced too, outside the subscription: $0.99 a minute on usage, or $99 and $249 a month for bundles of 100 and 300 minutes. What JustCall does not publish is the price of the Sales Suite, the separate offer that contains the dialing modes and answering machine detection. In other words, the one line of the catalogue whose figure is missing is exactly the one a prospecting team came for.

What Kixie publishes is usage. Its pricing page presents three plans, Professional, Single-Line PowerDialer and Multi-Line PowerDialer, with a quarterly or annual billing selector, and no per-licence amount against any of the three. It does, on the other hand, price what a user consumes: $30 per user per month for unlimited minutes to the United States and Canada, with other destinations billed at prevailing rates, free inbound texts and outbound texts from $0.011 each to American and Canadian numbers registered under 10DLC.

The practical consequence is that the same question does not apply to both vendors. At JustCall you know the floor of the subscription and you are missing the gap: the question to ask in writing is the price of the Sales Suite for your rep count, and whether a telephony plan has to be added to it or is replaced by it. At Kixie you know the variable cost per user and you are missing the base: the question to ask in writing is the per-licence price of the Multi-Line PowerDialer, quarterly as well as annually. Two incomplete pricing pages, two holes in different places, two different requests.

On the dialer itself, both at least publish a line count, and this is where the comparison gets uncomfortable. JustCall advertises a predictive dialer that dials up to ten lines and only transfers the call once a human answer has been detected, but in the offer whose price is not public. Kixie shows two contradictory figures on the same page: its plan comparison table caps the PowerDialer at four lines, while the site menu advertises automatic dialing of up to ten numbers in parallel. And human answer detection is a base feature at neither vendor: it belongs to the Sales Suite at JustCall, and to a higher-tier option at Kixie.

The table

JustCall and Kixie, criterion by criterion

Checked on 8 September 2026. Prices are the ones each vendor publishes, in its own currency, on the date given for each, and the sources are listed at the foot of the page.

JustCall compared with Kixie, criterion by criterion, page checked on 8 September 2026.
Criterion JustCall Kixie
Per-licence price shown $29 to $49 a month, annual billing Not published
Licence minimum Two on the public plans Not published
Offer that contains the dialer Sales Suite, a separate offer sold on request Multi-Line PowerDialer, price not published
Lines dialled in parallel Up to 10, predictive dialer 4 in the plan table, 10 advertised in the site menu
Human answer detection Included in the Sales Suite Presented as a higher-tier option
Call costs published Not published $30 per user per month, unlimited minutes to the United States and Canada; other destinations at prevailing rates
Text message costs published Not published Inbound free, outbound from $0.011 to American and Canadian numbers under 10DLC
AI options priced Voice agents at $0.99 a minute, or $99 and $249 a month for 100 and 300 minutes Not published
Where data is stored Data centres in the United States, transfers framed by standard contractual clauses Not published
Public ratings 4.3 out of 5 on G2 across more than 2,300 reviews, 3.8 out of 5 on Trustpilot across 728 reviews 4.8 out of 5 on G2 across 866 reviews, 3.4 out of 5 on Trustpilot across 98 reviews

Skipcall is not in this comparison

We publish this page. Four parallel lines, price published from $25, no licence minimum.

Try Skipcall Read our self-assessment

Which one for which use

Two situations, two answers

JustCall is the right choice if

  • you have to present a per-licence price before committing to a demonstration: it is the only one of the two that shows one
  • you work your prospects across several channels, calls, texts and WhatsApp in the same tool
  • you want to read a large volume of detailed reviews before deciding: more than 2,300 on G2
  • you are after a high number of parallel lines and accept negotiating that scope on request
  • the depth of the CRM integrations is your first technical criterion

Kixie is the right choice if

  • you prospect mainly in the United States and Canada, the only destinations covered by the unlimited minutes
  • you want to estimate your usage cost, calls and texts, before the first sales conversation
  • automatic logging of calls and texts in the CRM is your first criterion
  • your CRM is HubSpot, Salesforce, Pipedrive, Zoho or HighLevel, the five native integrations advertised
  • you are looking for the better rated of the two products: 4.8 out of 5 on G2 across 866 reviews, and 4.6 out of 5 on Capterra across 295 reviews

The limits

What each one does not do

JustCall limits

  • The price of the Sales Suite, the only offer that contains the dialer, is published nowhere: the public price list gives you the price of telephony, not of the product you are evaluating.
  • The public plans impose a two-licence minimum: the real entry ticket is $58 a month, with no prospecting feature at all.
  • The contract is governed by the law of the State of Delaware and grants exclusive jurisdiction to its courts: a commercial dispute is not argued before a French court.
  • Call recordings are stored in the United States, transfers from Europe resting on standard contractual clauses, and no European data residency option is publicly advertised.

Kixie limits

  • No per-licence price is published: the three plans are described without figures, and the only way to obtain one is a sales conversation.
  • The unlimited minutes cover the United States and Canada only; calls to other destinations, France included, are billed at prevailing rates, which are themselves not published.
  • The terms of use provide that no payment is refunded and that numbers are released as soon as cancellation is processed: porting has to be started before cancellation, and porting takes several weeks.
  • The storage location of the data is not published, and the security page shows that the vendor makes no public claim of certification, audit result or hosting architecture, referring the question to its sales contact.

What neither of them does

  • Neither publishes the price of the offer that contains its prospecting dialer: the Sales Suite is sold on request at JustCall, and Kixie shows no per-licence amount on any of its three plans, as recorded on 8 September 2026.
  • Neither publishes a per-minute rate for calls to French numbers: Kixie refers to prevailing rates without giving them, and no call rate card appears on the JustCall pricing pages recorded on 8 September 2026.
  • Neither advertises data hosting inside the European Union: JustCall states data centres in the United States, and Kixie publishes no country at all.
  • Neither publicly advertises support in French: the JustCall teams are split between California and Noida, India, and Kixie states that its support is provided 100% from the United States.
  • At neither vendor is human answer detection a base feature of the dialer: it belongs to the Sales Suite at JustCall and to a higher-tier option at Kixie.

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Frequently asked questions

Short answers

JustCall or Kixie: which is cheaper?

The question cannot be settled on the public pages of either vendor, as of 8 September 2026. JustCall shows plans from $29 to $49 per licence per month on annual billing, with a two-licence minimum, but those plans do not contain the prospecting dialer, sold separately in the Sales Suite on request. Kixie shows no per-licence price, but publishes $30 per user per month for unlimited minutes to the United States and Canada. Comparing the two therefore means obtaining in writing the price of the Sales Suite from JustCall, and the per-licence price of the Multi-Line PowerDialer from Kixie.

Which of the two publishes the price of its prospecting dialer?

Neither, as of 8 September 2026. At JustCall the dialer belongs to the Sales Suite, an offer separate from the published plans and sold on request. At Kixie the dialer belongs to the Multi-Line PowerDialer plan, described on the pricing page but with no amount against it. In both cases, the price of the product you are evaluating runs through a sales conversation.

How many lines do JustCall and Kixie dial in parallel?

JustCall advertises a predictive dialer that dials up to ten lines and only transfers the call once a human answer has been detected, in its Sales Suite offer. Kixie carries two different figures on its own pricing page: its plan comparison table caps the PowerDialer at four lines, while the site menu advertises automatic dialing of up to ten numbers in parallel. Get written confirmation of the cap that actually applies to your plan before signing.

Which of the two should you choose to prospect in France?

Both are American vendors and neither publishes, as of 8 September 2026, what a French team needs in order to decide: no per-minute rate to French numbers, and no advertised support in French. Kixie states that its unlimited minutes cover the United States and Canada only and that other destinations are billed at prevailing rates, without publishing those rates. JustCall explicitly states that it hosts its data in the United States, whereas Kixie publishes no storage country at all: on the sole ground of the documentation available for a compliance file, JustCall is the better documented of the two.

Can you move from JustCall to Kixie, or the other way round?

Yes, phone numbers port from one carrier to another, but the order of operations matters, and it matters more in the direction that leaves Kixie. Kixie's terms of use provide that no payment is refunded and that numbers are released as soon as cancellation is processed: porting therefore has to be started and confirmed before cancelling. In the other direction, the point to check at JustCall is the renewal date and the contractual notice period, billing after cancellation being the most frequent grievance in its Trustpilot reviews.

Which of the two has the better reviews?

It depends on the platform, and the gap is instructive. On G2, Kixie scores 4.8 out of 5 across 866 reviews against 4.3 out of 5 across more than 2,300 reviews for JustCall: Kixie has the better rating, JustCall the larger corpus. On Trustpilot the ranking flips: 3.8 out of 5 across 728 reviews for JustCall, with 75% five-star and 18% one-star, against 3.4 out of 5 across 98 reviews for Kixie, with 58% five-star and 36% one-star. At both vendors, the negative reviews concern billing, leaving and access to support, and rarely the calling features.

Who publishes JustCall and who publishes Kixie?

JustCall is published by SaaS Labs US, Inc., a Delaware company based in San Francisco, with a second head office in Noida, India. Kixie is an American vendor founded in 2013 in Santa Monica, California, claiming more than 5,000 sales team customers. Both companies are therefore American, and a contract signed with JustCall is expressly governed by the law of the State of Delaware, with exclusive jurisdiction of its courts.

Which of the two hosts data in Europe?

Neither, as of 8 September 2026. JustCall states that it hosts its service and stores call recordings in data centres located in the United States, with transfers from Europe covered by standard contractual clauses, and advertises no European data residency option. Kixie does not publish its storage country: its privacy policy mentions a secure facility without locating it, and its security page shows that the vendor makes no public claim of certification, audit result or hosting architecture.

Sources

Everything is checkable

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