Kavkom alternatives: 8 solutions compared (2026)

There is no single answer: the right choice depends on the use case. Kavkom brings telephony, a CRM and a predictive dialler together in one product, which suits a call centre. For outbound B2B prospecting, the deciding factor is the dialling mode: a tool that dials several lines in parallel and automatically discards voicemail puts sales reps in conversation more often for the same call volume. The main alternatives are Ringover, Aircall and CloudTalk on business telephony, JustCall and Orum on high volume diallers, Skipcall and Flunter on French prospecting.

Yes. The vendor is KAVKOM FRANCE, a simplified joint stock company registered with the Paris commercial register on 13 December 2018 under number 845 151 067, with its registered office at 53 avenue Victor Hugo, Paris. The legal notice names Yoni Journo as publication director.

Three plans are published. The Pack Basic is listed at €8 per user per month on an annual commitment, €10 monthly, and covers inbound calls only. The Pack Plus, which allows outbound calls, is €24 annually and €30 monthly, the €24 rate being presented as an offer reserved for small and medium-sized businesses registered in France. The Pack Custom, the only one covering the whole world, is quoted individually. The predictive dialler module has its own pricing page, which shows no amount.

The Pack Plus advertises unlimited calls to landlines and mobiles in four destinations: France, the United States, Canada and Israel. Any other destination falls under the Pack Custom, quoted individually. Kavkom also publishes an article explaining that a so called unlimited plan can cover the landlines of eighty countries while excluding mobiles entirely, and that premium rate and special numbers are never covered. It is the named list of destinations you should read, not the number of countries advertised.

The Kavkom privacy policy states that personal data is stored on Amazon Web Services infrastructure located in Paris, France. Third party providers are based in the European Economic Area, apart from part of the technical teams located in Israel, a country that benefits from an adequacy decision of the European Commission.

The predictive dialler anticipates agent availability and launches more calls than there are free agents, which produces abandoned calls when the prediction is wrong. It is designed for large call floors. The parallel dialler dials a fixed number of lines for a single sales rep, discards voicemail and presents only human answers: there are therefore no abandoned calls. Kavkom offers a predictive dialler, Skipcall a four line parallel dialler.

It depends entirely on your actual usage. The switch point is easy to calculate: divide the monthly price of the plan by the per minute rate in your contract, then by twenty working days. You get the number of minutes per day per user beyond which the plan becomes cheaper. Below that threshold, per minute billing stays the better deal. The simulator higher up this page runs the calculation with your own figures.

Yes. Numbers port from one operator to another. Ask your current provider for the details needed for porting and start the process before you cancel, so that the service is never interrupted.

Kavkom pairs telephony with a hybrid CRM: contacts, call histories and pipelines live in the same tool as the calls. Leaving therefore covers two scopes, not one. Ask for the CRM export format while the account is still active and check that custom fields are included, before you set the switching date.

Yes. The discounted Kavkom rate assumes a twelve month commitment. At Skipcall, the Business VoIP licence is €15 per month with no commitment, and €12 per month on an annual commitment, with no licence minimum. A single licence is enough to equip one person and measure before rolling out.