Skipcall

Connected through the open API

Connecting Skipcall to Instantly

Call the people who opened, before the signal goes cold. No native integration, but no integration project either: the Skipcall REST API is open and documented, and an automation platform, or a coding assistant, is enough to bridge the two.

Charles Baldet Charles Baldet Updated on

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In brief

  • Skipcall has no native integration with Instantly.
  • The Skipcall REST API, on the other hand, is open, documented and complete: everything the product does can be driven from outside.
  • The connection can be built without writing a line of code, with n8n, Zapier or Make.
  • To call the API directly, a coding assistant such as Claude or Codex writes the script from the documentation in a few minutes.
  • What goes to Skipcall: the prospects who opened, clicked or replied.
  • What comes back into Instantly: the call outcome, to pause the campaign if need be.
  • Allow an hour for a first working scenario, and a few minutes if you have the script written for you.

Why connect Instantly to Skipcall

Instantly sends a lot, and fast. The consequence is that a signal of interest is easily lost in the volume. Adding the phone means those signals are handled at the right moment, rather than left in an inbox nobody opens on a Friday.

Instantly belongs to the “outreach and sequences” family of our integrations. The call takes its place in the cadence, alongside email and LinkedIn.

How it connects

There are two routes, and neither is slower than the other. Neither means waiting for a connector to be built, nor tying up a technical team for weeks.

Without writing code

Through an automation platform

They call the Skipcall API on one side and the Instantly API on the other. You assemble the scenario with the mouse, with no server to host and no developer to book.

With a coding assistant

By calling the API directly

Hand the API documentation to a coding assistant: it writes the script in a few minutes. That is often the quicker route, and it avoids paying for a platform.

Claude Codex
Instantly the prospects who opened, clicked or replied
API Skipcall The call session is created, the reps start dialling
Instantly the call outcome, to pause the campaign if need be

What travels between the two tools

A connection through an API has one advantage over a fixed connector: you decide what travels, in which direction, and into which field. Nothing leaves that you have not planned, which also keeps your record of processing activities simple.

Direction What travels
Instantly → Skipcall the prospects who opened, clicked or replied
Skipcall → Instantly the call outcome, to pause the campaign if need be
Available in the API call outcome, date, duration, recording, transcript and AI-written summary

Three concrete uses

  1. Call within the day the prospects who opened several times.
  2. Pause the campaign for the people who answered on the phone.
  3. Handle positive replies by phone rather than by email.

Getting started

Allow an hour for a first working scenario, a few minutes if you have a coding assistant write the script. The time goes on deciding what you want to move between the two tools, not on writing code.

  1. Create your Skipcall API key From your Skipcall workspace, you generate a key that opens the API. It gives access to contacts, call lists and outcomes.
  2. Connect Instantly to Skipcall In n8n, Zapier or Make, an HTTP module calls the Skipcall API on one side and the Instantly API on the other. No code to write, no server to host. If you would rather call the API directly, a coding assistant such as Claude or Codex writes the script from the documentation.
  3. Send the outcome back At the end of every call, Skipcall exposes the outcome, the duration, the transcript and the summary. The same scenario sends them into Instantly, wherever you chose to put them.

20 to 25

calls an hour when dialling by hand

60 to 80

with a power dialer, one number at a time

150 to 200

with a four-line parallel dialer

Those rates explain why sending the outcome back automatically matters so much. At twenty-five calls a day, a rep can still log them by hand in Instantly. At a hundred and fifty they will not, and your data becomes wrong without anyone noticing.

What to know before you start

No native integration

Skipcall has no ready-made connector for Instantly. The four native integrations are HubSpot, Pipedrive, Salesforce and Attio. For everything else the open API does the work: expect a set-up rather than a button, but one measured in minutes or an hour, not weeks.

Before you switch recording on

Recording a call requires a documented lawful basis under the UK GDPR, information given to the people concerned beforehand, and a defined retention period; PECR governs the marketing calls themselves, with the ICO as the supervisory authority. These duties apply even when the recording is only used for internal training, and they do not disappear because the file travels through Instantly.

Beyond Instantly

What syncs is set out on the CRM integration page, and the open API page describes what the interface exposes. The MCP connector also opens your call data up to an assistant, to question it in plain language.

For what gets said once the line is open, the call script library gathers twenty ready-made frameworks. Plan details are on the pricing page.

Frequently asked questions

Can a positive reply be called automatically?

Yes, and it is the most profitable use: a positive reply handled by phone within the hour converts far better than an email exchange spread over three days.

How do you avoid calling someone who has already been handled?

By writing the call outcome into Instantly and excluding those contacts from later lists. Without that return trip, the connection produces duplicates by the second week.

Is there a native integration between Skipcall and Instantly?

No. The Skipcall native integrations are HubSpot, Pipedrive, Salesforce and Attio. For Instantly, the connection goes through the open REST API, either directly or through an automation platform.

How long does it take to connect the two tools?

Allow an hour for a first working scenario, and a few minutes if you have a coding assistant write the script. In most cases it is the scoping, not the technical work, that takes the time.

Do you need a developer?

Not in most cases. n8n, Zapier and Make call the API without a line of code. And to call the API directly, a coding assistant such as Claude or Codex writes the script from the documentation in a few minutes: that has become the faster of the two routes.

Is API access charged separately?

No. The open API is included in every plan, from the Starter plan at €75 per licence per month, from a single licence and with no commitment. Only the automation platform you choose, if you use one, has a price of its own.

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