VS

RingCentral vs Aircall

RingCentral ties you to an annual term, Aircall to a floor of three licences. Prices, exit clauses and dialers compared side by side as of 8 September 2026.

Charles Baldet
Charles Baldet CEO & Co-Founder, Skipcall · Checked on 8 September 2026

We build Skipcall, and we sell to the same teams as RingCentral and Aircall. We therefore have a commercial interest in you choosing neither, and you should read this page knowing that.

That is why Skipcall appears nowhere in the comparison below: not in the table, not in the verdict, not in the questions. Every claim here points to a dated public source, listed at the foot of the page. If something looks wrong, write to us: we will correct it and date the correction.

Contents
  1. 01 In short
  2. 02 One holds you by the term, the other by the number of seats
  3. 03 The table
  4. 04 Which one for which use
  5. 05 What each one does not do
  6. 06 Frequently asked questions
  7. 07 Sources

In short

The essentials in five sentences

  • RingCentral is an American company founded in 1999 and listed on the New York Stock Exchange since 2013, which claims more than 600,000 customers and commercial availability in 46 countries. Aircall is a French company founded in Paris in 2014, valued at more than a billion dollars since 2021, which claims more than 23,000 customers.
  • On its French website, RingCentral shows the Standard plan at €14.99 per licence per month on an annual commitment, for the 2 to 19 user band. Aircall shows its Essentials plan at $30 per licence per month billed annually, with a minimum of three licences that puts the entry ticket at $90 a month.
  • RingCentral sets no minimum number of users in its French terms and conditions, and even publishes a price band for a single user, whereas Aircall bills three licences at the very least, including to a team of two.
  • RingCentral's French terms and conditions provide for automatic renewal for a period identical to the initial term, 30 days' notice of non-renewal, and payment of the sums still due until the end of the term in the event of early termination. At Aircall, renewal is automatic and refunds are not granted in the event of early termination.
  • Neither offers parallel dialing as of 8 September 2026: the plan comparison published by RingCentral for France mentions no outbound dialer, and Aircall's power dialer, available from the Professional plan at $50 per licence, dials one number at a time.

Which of the two

Take RingCentral if you are equipping a multi-country organisation under a single contract, or if you are one or two people who refuse to pay for three licences: it is the only one of the two to sell by the seat and to publish its prices in euros for France. Take Aircall if your team already has at least three reps and audio quality, rated 9.1 out of 10 on G2, along with the depth of the integration catalogue, comes before everything else. If you are looking for a dialer that works through a list one call after another, only Aircall offers one, from the Professional plan. If you are looking for one that dials several lines in parallel, neither answers.

The point that decides

One holds you by the term, the other by the number of seats

Both vendors sell an annual subscription, and at first sight the comparison turns on the price per licence. It actually turns on something else: what binds you to the vendor is not of the same nature on one side as on the other, and each publishes the price of the constraint the other imposes without saying so.

At RingCentral, the constraint is the term. The French terms and conditions provide for automatic renewal for successive periods of the same length as the initial term, unless notice is given at least 30 days before the expiry date, and for settlement of the sums still due until the end of the term in the event of early termination for any reason other than a failure by the vendor. On the other hand, no minimum number of users appears in the contract: the French pricing page publishes a price band for a single user.

At Aircall, the constraint is the number of seats. The Essentials plan is shown at $30 per licence per month, but the minimum of three licences takes the invoice to $90 a month, including for a team of two. On the Professional plan, the first to contain a dialer, the same mechanism takes the entry ticket to $150 a month. That condition does not appear next to the advertised price.

The most useful fact in this duel is that each puts a price on the other's constraint. RingCentral publishes a price without the annual commitment: on the Standard plan, 2 to 19 user band, the licence goes from €14.99 to €18.99 a month, so €4 more for not committing. Aircall publishes a monthly price in the same way: on Essentials, the licence goes from $30 to $40, so $10 more for not committing for the year. Both amounts are public and can be checked on the pricing pages.

Neither, on the other hand, publishes the price of the constraint that is its own. Aircall's floor of three licences cannot be bought out: there is no rate, however inflated, for buying a single licence. And RingCentral's automatic renewal for an identical period can only be avoided by paying the no-commitment rate from the signature onwards, not mid-contract. Translated into a buying question, that gives: at RingCentral, what costs you dear is missing a date; at Aircall, what costs you dear is being a small team.

One last asymmetry deserves noting, because it catches the French reader off guard. The American vendor publishes its prices in euros on a French page, with four headcount bands. The French vendor publishes its own in dollars, with no bands. Comparing the two price lists therefore means converting a currency before you even compare a scope.

The table

RingCentral and Aircall, criterion by criterion

Checked on 8 September 2026. Prices are the ones each vendor publishes, in its own currency, on the date given for each, and the sources are listed at the foot of the page.

RingCentral compared with Aircall, criterion by criterion, page checked on 8 September 2026.
Criterion RingCentral Aircall
Published entry price €14.99 per licence per month, Standard plan, 2 to 19 user band, annual commitment $30 per licence per month, Essentials plan, billed annually
Currency published for the French market Euro, on the vendor's French pricing page US dollar
Minimum licences No minimum clause in the French terms and conditions. A price band is published for a single user Three licences, a condition not shown next to the unit price
Lowest monthly cost on the entry plan €29.98 for two licences in the 2 to 19 user band, that is €14.99 times two $90, that is $30 times the three licences imposed, whatever the number of reps
Price without the annual commitment €18.99 per licence per month on the Standard plan, 2 to 19 user band $40 per licence per month on the Essentials plan, on monthly billing
Renewal and notice Automatic renewal for periods of the same length as the initial term, 30 days' notice of non-renewal Automatic renewal. The notice period is set out in the signed contract and is not published
Early termination The sums still due for the services until the end of the current period remain payable No refund is granted in the event of early termination
Outbound dialer No outbound dialer in the plan comparison published for France, on any plan Power dialer, one number at a time, from the Professional plan at $50 per licence per month. No parallel dialing on any plan
Volume discounts by headcount Four public bands: 1 user, 2 to 19, 20 to 99, 100 and above. The Essentials plan is not offered beyond 19 users No public band. The price per licence is the same whatever the number of licences
Public reviews 1.7 out of 5 on Trustpilot across 1,977 reviews, 64% of them one-star. G2 rating not recorded, the page returning an error 4.4 out of 5 on G2 across more than 1,500 reviews, and 2.9 out of 5 on Trustpilot across 1,081 reviews

Skipcall is not in this comparison

We publish this page. Four parallel lines, price published from $25, no licence minimum.

Try Skipcall Read our self-assessment

Which one for which use

Two situations, two answers

RingCentral is the right choice if

  • you are equipping several countries under a single contract, across all or part of the 46 countries served
  • you are one or two people and refuse to pay for three licences: no minimum appears in the contract, and a price band exists for a single user
  • your headcount passes 20 and then 100 people, the thresholds where the price per licence drops through public bands
  • you want a price shown in euros on a French page rather than a price list in dollars to convert
  • your procurement team wants a vendor listed on the New York Stock Exchange since 2013, with more than 600,000 customers claimed
  • what you need is a complete business phone system, not a prospecting tool

Aircall is the right choice if

  • your team already has at least three reps, which makes the licence floor painless
  • audio quality is your first criterion: it is rated 9.1 out of 10 on G2, the best result in the category
  • you want a dialer that works through a list one call after another with no manual dialing, available from the Professional plan
  • your software stack is unusual and you are counting on the depth of the integration catalogue, built since 2014
  • you want to be able to pay monthly, at $40 per licence, rather than commit for the year
  • speed of setup matters: it is one of the most consistent points in the positive reviews on G2

The limits

What each one does not do

RingCentral limits

  • No outbound prospecting dialer appears in the plan comparison published for France, on any plan. RingEX is a business phone system, with interactive voice response, recording, video conferencing and team messaging.
  • The combination of its three exit clauses is the more constraining of the two: automatic renewal for a period identical to the initial term, 30 days' notice, and sums still due until the end of the term payable in the event of early termination. Missing the expiry date commits you to another full period.
  • The Trustpilot rating is 1.7 out of 5 across 1,977 reviews as of 7 September 2026, 64% of them one-star. The recurring complaints are about reaching support, the termination procedure and billing, not about calling features.
  • Data collected in the European Economic Area may be transferred to and stored on servers located in the United States, Switzerland and the Netherlands, under standard contractual clauses.

Aircall limits

  • The three-licence minimum does not appear next to the unit price, which distorts any comparison built from the price list: the real entry ticket is $90 a month on Essentials and $150 a month on Professional, including for a team of two reps.
  • No parallel dialing is offered on any plan. The power dialer dials one number at a time and only appears from the Professional plan onwards, at $50 per licence per month, the plan whose entry ticket is furthest from the advertised price.
  • The Trustpilot rating is 2.9 out of 5 across 1,081 reviews as of 7 September 2026, with a polarised distribution: 58% five-star reviews and 29% one-star reviews. The negative reviews are about billing, automatic renewal and how quickly support responds.
  • For accounts created before 3 May 2022, recordings and voicemails are stored by default on AWS US West, in Oregon, unless explicit agreement is given for Frankfurt or Sydney. Transcription is also billed at $9 per licence on top on the Essentials plan.

What neither of them does

  • Neither dials several lines in parallel. RingCentral publishes no outbound dialer for France, and Aircall's power dialer dials one number at a time. A team whose dialing time is the limiting factor will not solve its problem at either of them.
  • Neither filters out voicemails automatically. That is the feature that determines how much of a calling session is actually spent in conversation, and it is offered by none of the plans compared here.
  • Neither hosts your recordings in France by default. RingCentral cites servers in the United States, Switzerland and the Netherlands; Aircall cites AWS US West, in Oregon, for accounts created before 3 May 2022.
  • Neither lets you leave mid-year without a cost. RingCentral makes the sums still due until the end of the term payable, Aircall grants no refund in the event of early termination. In both cases, the renewal date of the contract is worth more than any termination clause.

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Frequently asked questions

Short answers

RingCentral or Aircall: which is cheaper in 2026?

On the prices published as of 8 September 2026, RingCentral is cheaper, and the gap is wider than the unit prices alone suggest. RingCentral's Standard plan is shown at €14.99 per licence per month on an annual commitment, 2 to 19 user band, with no minimum number of licences. Aircall's Essentials plan is shown at $30 per licence per month billed annually, but requires three licences: $90 a month at the very least. For two reps, that means €29.98 a month at RingCentral against $90 a month at Aircall. One warning, though: neither of those two plans contains a prospecting dialer.

Which of the two to choose for outbound telephone prospecting?

Aircall, but with an important reservation. As of 8 September 2026, the plan comparison published by RingCentral for France mentions no outbound dialer, on any plan: RingEX is a business phone system. Aircall offers a power dialer from the Professional plan, at $50 per licence per month, which works through a list one call after another with no manual dialing. That power dialer, however, dials one number at a time: Aircall offers parallel dialing on none of its plans.

Does Aircall really require three licences, and does RingCentral require any?

Aircall requires a minimum of three licences, and that condition does not appear next to the unit price on the price list. A team of one or two reps therefore pays for three. RingCentral, by contrast, sets no minimum number of users in its French terms and conditions, and publishes a price band for a single user. That is the main commercial difference between the two offerings for a small team.

Can you avoid the one-year commitment at either of them?

Yes, at both, and both publish what it costs. At RingCentral, the Standard plan goes from €14.99 to €18.99 per licence per month without the annual commitment, for the 2 to 19 user band, so €4 more per licence. At Aircall, the Essentials plan goes from $30 to $40 per licence per month on monthly billing, so $10 more per licence. These are the rates recorded on 8 September 2026.

What happens if you want to terminate mid-contract?

At RingCentral, the French terms and conditions provide that, in the event of early termination for any reason other than a failure by the vendor, the sums already due and the sums still due for the services until the end of the current period remain payable. The contract is also renewed automatically for a period identical to the initial term, unless notice is given at least 30 days before the expiry date. At Aircall, renewal is automatic and refunds are not granted in the event of early termination. In both cases, note the renewal date as soon as you sign.

Which of the two is better rated by its customers?

Aircall, clearly. As of 7 September 2026, Aircall scores 4.4 out of 5 on G2 across more than 1,500 reviews and 2.9 out of 5 on Trustpilot across 1,081 reviews. RingCentral scores 1.7 out of 5 on Trustpilot across 1,977 reviews, 64% of them one-star; its G2 rating could not be recorded, the page returning an error. In both cases, the negative reviews are about the contractual relationship, billing, termination and support, rather than about call quality.

Which of the two suits the French market better?

The answer runs against the nationalities of the two vendors. Aircall is a French company founded in Paris in 2014, but publishes its prices in dollars and hosts by default on AWS US West, in Oregon, the recordings of accounts created before 3 May 2022. RingCentral is an American company founded in 1999, but publishes a price list in euros on a French page with four headcount bands, along with French terms and conditions. If your criterion is hosting data in France, neither guarantees it by default.

Can you move from RingCentral to Aircall, or the other way round?

Yes, and the difficulty is not technical. Phone numbers are portable from one operator to another: ask your current provider for what you need and start the porting before terminating. What sets the real timetable is the exit clauses: at RingCentral, the 30 days' notice of non-renewal and the sums still due until the end of the term; at Aircall, the automatic renewal and the absence of any refund in the event of early termination. Cost the exit before deciding, since it may make waiting for the expiry date the better option.

Sources

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