---
title: "Listen to your voicemails | Skipcall"
description: "The Voicemail menu collects the messages callers leave you, with an audio player and an automatic written transcript when one is available."
url: https://skipcall.io/en/help/voicemail
language: en
last_updated: 2026-10-27
---
[Help center](https://skipcall.io/en/help)

Search articles: CSV import, parallel dialer, HubSpot…

Calls, SMS and voicemail

# Listen to your voicemails

The Voicemail menu collects the messages callers leave you, with an audio player and an automatic written transcript when one is available.

Updated on October 27, 2026

Voicemails left by callers are in the **Voicemail** menu. You can play each message right in the app and, when available, read an automatic written transcript.

## Listen to a message

1. In the left menu, click **Voicemail**.
2. Click the message you want to hear.
3. In the **Recording** block, press play on the audio player.
4. Read the message in the **Transcript** block.

## What the list shows

For each message, the list shows:

- the caller’s number;
- an excerpt of the transcript, or **No transcript**;
- the date, time, and duration;
- a **Read** label once you’ve listened to it.

## Message details

Clicking a message opens three blocks:

- **Voicemail details**: date and time, duration, and the caller’s phone number;
- **Recording**: the audio player;
- **Transcript**: the text of the message, or **No transcript available.**

## FAQ

### A voicemail has no transcript

Some messages don’t have one: the list says **No transcript** and the details say **No transcript available.** You can still play the message in the **Recording** block.

### Can I listen to my voicemails on my phone?

Yes. The Skipcall mobile app, on iOS and Android, brings together calls, texts, and voicemail. See [the mobile app](https://skipcall.io/en/help/mobile-app).

### How do I call back someone who left me a message?

The caller’s number is in the message details. Dial it with the [dialpad](https://skipcall.io/en/help/dialpad), or find the call in your [call log](https://skipcall.io/en/help/call-log) and click **Call**.

### How is this different from the voicemail drop in sequences?

The **Voicemail** menu holds the messages people leave for you. A sequence’s **Voicemail if answering machine** setting does the opposite: it automatically drops your prerecorded message on your prospects’ voicemail. See [sequence call settings](https://skipcall.io/en/help/sequence-call-settings).

Was this article helpful?

## In the same topic

[View your call log Find your inbound and outbound calls in the Calls menu, call back a missed call, and save an unknown number as a new contact.](https://skipcall.io/en/help/call-log) [Call a number with the dialpad Use the Skipcall dialpad to call or text any number, and choose which of your Skipcall numbers the other person will see.](https://skipcall.io/en/help/dialpad) [Understand call statuses Connected, Voicemail, Missed, Country errors: what each call status means and how it maps to the Call status filter in your sequences.](https://skipcall.io/en/help/call-statuses) [Send an SMS to a contact Text your contacts from the SMS module, a contact record, or the dialpad, and keep track of your conversations and unread messages.](https://skipcall.io/en/help/send-an-sms)