---
title: "Sequence call settings | Skipcall"
description: "Pick your caller number, the number of simultaneous calls, and the automatic voicemail drop and text message in a sequence's Call settings panel."
url: https://skipcall.io/en/help/sequence-call-settings
language: en
last_updated: 2026-10-27
---
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Sequences and dialer

# Sequence call settings

Pick your caller number, the number of simultaneous calls, and the automatic voicemail drop and text message in a sequence's Call settings panel.

Updated on October 27, 2026

Every sequence has a **Call settings** panel right above its contact table. This is where you choose the number people see when you call, how many calls run at once, and two automations for unanswered calls.

To open it: left menu > **Sequences** > click the sequence name.

## What’s in the panel

| Setting | What it does |
| - | - |
| **Your number** | The Skipcall number shown to the people you call. The list shows the numbers assigned to you. |
| **Simultaneous calls** | 1, 2, 3, or 4 calls. At 1, that’s the power dialer; from 2 to 4, it’s the parallel dialer. |
| **Voicemail if answering machine** | A pre-recorded voice clip, dropped automatically on answering machines. |
| **SMS if answering machine** | A text message template sent automatically. |
| Headset button | Quick settings for your **Microphone** (with **Test**) and **Speaker** (with **Play**). |

If the **Your number** list is empty, no number is assigned to you yet: see [Phone numbers](https://skipcall.io/en/help/phone-numbers). To choose between 1 and 4 calls, see [Power dialer and parallel dialer](https://skipcall.io/en/help/power-dialer-parallel-dialer).

## Record a voicemail for answering machines

1. Under **Voicemail if answering machine**, click **Add a new message**.
2. Pick your microphone from the list under the button.
3. Click the green microphone (or press the space bar) and speak: 30 seconds max.
4. Already have a file? Drag it into the drop zone or click **browse**: mp3 or wav, up to 10 MB.
5. Listen back, give the message a name, then click **Add clip**.
6. Make sure it’s selected under **Voicemail if answering machine**.

The tooltip spells out the cost: each voicemail left on an answering machine uses 1 credit.

## Create an automatic text message template

1. Under **SMS if answering machine**, click **Add a new template**.
2. Enter a **Template name** (for example, “Follow-up text”).
3. Write the **Message content**.
4. To personalize it, type `/` or click **See properties**, then pick a property (First name, Last name, Company, Job title, City, custom fields, and more). It’s inserted as a variable, for example `{{firstName}}` for the first name.
5. Check the **Preview** on the right, which shows the text with sample data.
6. Keep an eye on the “N characters · N SMS” counter under the message.
7. Click **Save**, then select the template under **SMS if answering machine**.

The tooltip explains that this template is sent when nobody answers, at 1 credit per segment.

## Where to track automation usage

Voicemail drops and automatic texts count against your license’s automation counter. The tooltips show that counter (for example, “License 0/100”). You’ll also find it under **Settings > Usage**, and you can buy extra automation credits under **Settings > Credits**. See [Credits](https://skipcall.io/en/help/credits) and [Plans and quotas](https://skipcall.io/en/help/plans-and-quotas).

## See who received a message

In the sequence, click **Filters** and choose **Voicemail dropped** or **SMS sent** (or **Content of voicemail dropped** / **Content of SMS sent**).

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## In the same topic

[Create a call sequence Create a call sequence in Skipcall from your existing contacts, a CSV file, or a HubSpot list, then assign it to one or more sales reps on your team.](https://skipcall.io/en/help/create-a-sequence) [Power dialer vs. parallel dialer The power dialer calls your numbers one after another; the parallel dialer calls 2 to 4 at the same time. Here's how to pick the right mode in a sequence.](https://skipcall.io/en/help/power-dialer-parallel-dialer) [Run a call sequence Check your number and microphone, set your simultaneous calls, then click Launch sequence to start your Skipcall calling session in a few clicks.](https://skipcall.io/en/help/run-a-sequence) [Manage the contacts in a sequence Find, filter, add, remove, or reassign contacts in a Skipcall sequence, and learn why some contacts seem to disappear from the list after you call them.](https://skipcall.io/en/help/manage-sequence-contacts)