---
title: "Manage phone numbers | Skipcall"
description: "Assign a Skipcall number to a member, add your personal number and get an additional number: where phone numbers are managed in Skipcall."
url: https://skipcall.io/en/help/phone-numbers
language: en
last_updated: 2026-10-27
---
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Workspace and team

# Manage phone numbers

Assign a Skipcall number to a member, add your personal number and get an additional number: where phone numbers are managed in Skipcall.

Updated on October 27, 2026

Every Skipcall number is linked to a workspace and assigned to a member, who uses it as their caller number. You assign numbers from **Settings > Assigned numbers** (whole organization) or **Configuration > Phone Numbers** (the open workspace).

## Assign a number to a member

### From the organization

1. Open the profile menu (your name, bottom left) > **Settings**.
2. Under **COMPANY**, open **Assigned numbers**.
3. For the number you want, pick the **Workspace**.
4. Pick the member under **Assigned to**.

### From the workspace

1. Click **Configuration** in the left menu.
2. Open the **Phone Numbers** tab (“Manage the phone numbers assigned to this workspace”).
3. For each number, pick the member under **Assign to a member**.

## What the assigned number is for

The member uses it as their caller number:

- in sequences, in the **Your number** field of the **Call settings**
- in the **Dialpad**, where the header lists their Skipcall numbers

Normally, it’s also the number where they receive calls, text messages and voicemails.

## See your own numbers

Each user can find their numbers in **Settings > My phone numbers** (under **MY ACCOUNT**):

- **Numbers assigned by SKIPCALL**: the Skipcall numbers assigned to you
- **Personal number**: a number of your own, such as your cell phone

### Add your personal number

1. Go to **Settings > My phone numbers**.
2. Click **Add**.
3. Enter the number in international format, for example +33612345678.
4. Confirm.

## Get a new number

## FAQ

### My rep has no number under “Your number”

Check that a number is assigned to them in **Settings > Assigned numbers** (right **Workspace**, right member under **Assigned to**). If no number is available, contact the Skipcall team through the chat.

### A colleague has left. What happens to their number?

Reassign it to another member in **Settings > Assigned numbers** or **Configuration > Phone Numbers**.

### What format should my personal number use?

The field requires international format, like the example shown below it: +33612345678.

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## In the same topic

[Configure a workspace The Configuration button holds every workspace setting: name, CRM integrations, tags, custom fields, members, phone numbers and permissions.](https://skipcall.io/en/help/workspace-settings) [Manage tags and custom fields Create, rename and delete qualification tags and custom fields in a Skipcall workspace, and see where they show up across the app.](https://skipcall.io/en/help/tags-custom-fields) [Manage members, roles and licenses Invite members, change their role, assign or remove a license and control which workspaces they can access: managing members in Skipcall.](https://skipcall.io/en/help/members-roles-licenses) [Manage multiple workspaces Switch between workspaces, use the All my workspaces view, create a new workspace and fix a failed workspace payment in Skipcall.](https://skipcall.io/en/help/manage-workspaces)