---
title: "Manage your account: profile, password, language | Skipcall"
description: "Update your name and email, reset your password, switch the app language, add your personal number and set up your microphone and speakers."
url: https://skipcall.io/en/help/my-account
language: en
last_updated: 2026-10-27
---
[Help center](https://skipcall.io/en/help)

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Account and billing

# Manage your account: profile, password, language

Update your name and email, reset your password, switch the app language, add your personal number and set up your microphone and speakers.

Updated on October 27, 2026

Your personal settings live under **MY ACCOUNT** in the **Settings** window. To open it, click your name in the bottom-left corner, then **Settings** (or click **My account**, which takes you straight to the **Profile & Security** tab).

This section has three tabs: **Profile & Security**, **My phone numbers** and **Audio settings**. These settings only apply to you. Nothing changes for your teammates.

## Change your name or email

1. Click your name in the bottom-left corner, then **My account**.
2. Under **Personal information**, edit your **First name**, **Last name** or **Email**.
3. Click **Save**.

## Change your password

You don’t type a new password inside the app. Instead, you get a reset link by email.

1. Go to **Settings > Profile & Security**.
2. Click **Send reset email**. The email goes to the address on your account.
3. Open the email and follow the link to choose a new password.

## Switch the app to English (or French)

The app is available in English and French. Each user picks their own language.

1. Go to **Settings > Profile & Security**.
2. Under **Appearance**, choose your **Language**: **English** or **French**.

If the app is in French and you can’t find your way, go by position: click your name in the bottom-left corner, then the menu item right below **Paramètres** (that’s **Mon compte**, “My account”). The profile tab opens, and the language picker is in its **Apparence** section.

## Add your personal number

The **My phone numbers** tab is where you manage the numbers assigned for your calls. You can add a personal number there, such as your cell phone.

1. Go to **Settings > My phone numbers**.
2. Click **Add**.
3. Enter the number in international format, for example +33612345678.
4. Confirm.

The same tab lists the Skipcall numbers assigned to you, under **Numbers assigned by SKIPCALL**.

Need a new Skipcall number, an extra number or a number in another country? There’s no screen to buy one. Contact the Skipcall team through the chat. To learn more, read [Phone numbers](https://skipcall.io/en/help/phone-numbers).

## Set up your microphone and speakers

The **Audio settings** tab has two tabs, **Microphone** and **Speaker**, each with a **Test** button. Run a test before your first call session. For the full list of settings and fixes for sound problems, see [Fix audio issues](https://skipcall.io/en/help/audio-issues).

## Delete your account

The red **Delete my account** link is at the bottom of the **Profile & Security** tab.

## FAQ

### Where can I see how many calls and texts I’ve used?

In the profile menu (your name, bottom left), hover over the three usage icons. They show the calls, texts and automations used against your quota. For a breakdown per license, go to **Settings > Usage**.

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## In the same topic

[Plans and quotas: what's included The four Skipcall plans (Expert, Intermediate, Starter, VoIP), their conversation, text and phone number quotas, and how to manage your licenses.](https://skipcall.io/en/help/plans-and-quotas) [Credits: balances, usage and purchases The four types of Skipcall credits (connected calls, texts, enrichment, automations), where to track how they're used and how to buy more.](https://skipcall.io/en/help/credits) [Invoices and payment Download your invoices, update your credit card, edit your billing details and retry a failed payment in Skipcall. Step-by-step instructions.](https://skipcall.io/en/help/invoices-and-payment) [Install the Skipcall mobile app The Skipcall mobile app is available on iOS and Android, with calls, texts and voicemail. Here's how to download it from the web app in a few clicks.](https://skipcall.io/en/help/mobile-app)