---
title: "Manage the contacts in a sequence | Skipcall"
description: "Find, filter, add, remove, or reassign contacts in a Skipcall sequence, and learn why some contacts seem to disappear from the list after you call them."
url: https://skipcall.io/en/help/manage-sequence-contacts
language: en
last_updated: 2026-10-27
---
[Help center](https://skipcall.io/en/help)

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Sequences and dialer

# Manage the contacts in a sequence

Find, filter, add, remove, or reassign contacts in a Skipcall sequence, and learn why some contacts seem to disappear from the list after you call them.

Updated on October 27, 2026

The table under **Call settings** lists the contacts in the sequence. When you open it, it only shows contacts that haven’t been called or qualified yet. That’s on purpose, so you see who’s left to call first.

## The default filters

When you open a sequence, two filters are already on: **Call status** = **No status** and **Tags** = **No tag**. The **Active filters** line reminds you, with the “Status is empty” and “Tag is empty” chips.

As soon as a call gives a contact a status (including No answer, Busy, Voicemail, or Canceled) or a tag is added, the contact leaves this view. They’re still in the sequence.

## Find a contact

1. Click **Clear all** on the **Active filters** line.
2. Type the name, company, or phone number in the **Search for a contact, a company, …** field.

## Filter contacts

- **Call status**: No status, Connected, Voicemail, Busy, No answer, Missed call, Canceled, Invalid number, Error. **Clear** removes the filter.
- **Tags**: No tag, then every tag in the workspace (for example Lead or Call back).
- **Filters** (advanced): First name, Last name, Email, Company, City, Job title, Country, URL, Created on, Last call, Number of calls, Status, Tag, Voicemail dropped, SMS sent, Content of voicemail dropped, Content of SMS sent, and your custom fields.

For example, to call back everyone who didn’t pick up, choose **Call status** > **No answer**.

The **Columns** icon lets you pick which columns are shown. At the bottom of the table, **Previous**, **Next**, and **Rows per page** (50 by default) let you page through the list.

## Add contacts to an existing sequence

1. Open **Contacts**.
2. Check the contacts you want to add.
3. Click **Add to a sequence** in the selection bar.
4. Pick the sequence under **Choose a sequence**.
5. Click **Add to sequence**.

## Remove a contact without deleting it

- For one contact: the row’s **⋮** menu > **Remove**.
- For several: check the rows, then click **Remove** in the selection bar.

The contact leaves the sequence but stays in **Contacts**.

## Reassign contacts to another member

Check the contacts, then click **Reassign to a member** in the selection bar. The chosen member shows up in the **Assigned to** column.

## Enrich the contacts in a sequence

Check the contacts, then click **Enrich contacts** to look up missing emails or phone numbers. See [Enrich your contacts](https://skipcall.io/en/help/enrich-contacts).

## Export the contacts in a sequence

The **Export to CSV** button sits in the sequence header. If you have the Member role and don’t see it, exporting is normally limited to workspace admins: an admin can open it up to members under **Configuration > Permissions** > **Allow members to export from a sequence**.

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## In the same topic

[Create a call sequence Create a call sequence in Skipcall from your existing contacts, a CSV file, or a HubSpot list, then assign it to one or more sales reps on your team.](https://skipcall.io/en/help/create-a-sequence) [Sequence call settings Pick your caller number, the number of simultaneous calls, and the automatic voicemail drop and text message in a sequence's Call settings panel.](https://skipcall.io/en/help/sequence-call-settings) [Power dialer vs. parallel dialer The power dialer calls your numbers one after another; the parallel dialer calls 2 to 4 at the same time. Here's how to pick the right mode in a sequence.](https://skipcall.io/en/help/power-dialer-parallel-dialer) [Run a call sequence Check your number and microphone, set your simultaneous calls, then click Launch sequence to start your Skipcall calling session in a few clicks.](https://skipcall.io/en/help/run-a-sequence)