---
title: "Skipcall CRM integrations | Skipcall"
description: "HubSpot, Pipedrive, Attio, Salesforce: how Skipcall connects to your CRM one workspace at a time, and how to keep an eye on syncing."
url: https://skipcall.io/en/help/crm-integrations
language: en
last_updated: 2026-10-27
---
[Help center](https://skipcall.io/en/help)

Search articles: CSV import, parallel dialer, HubSpot…

Integrations and API

# Skipcall CRM integrations

HubSpot, Pipedrive, Attio, Salesforce: how Skipcall connects to your CRM one workspace at a time, and how to keep an eye on syncing.

Updated on October 27, 2026

Skipcall connects to four CRMs: **HubSpot**, **Pipedrive**, **Attio**, and **Salesforce**. You connect them one workspace at a time from **Configuration > Integrations**, and a setup wizard then walks you through the sync settings.

## Where to find integrations

1. In the left menu, click **Configuration**.
2. Open the **Integrations** tab.

At the top, you’ll see the integration that’s already connected, with a status badge, the **Last sync** date, and a gear icon. Below it are the available integrations, each with its own connect button.

## Two ways to connect

| CRM | Method | Button |
| - | - | - |
| **Salesforce** | Secure authorization in a Salesforce window (OAuth) | **Sign in** |
| **Attio** | Secure authorization in an Attio window (OAuth) | **Sign in** |
| **HubSpot** | Access token you generate in HubSpot, then paste into Skipcall | **Connect** |
| **Pipedrive** | Personal API token you copy from Pipedrive, then paste into Skipcall | **Connect** |

Each CRM has its own step-by-step guide: [HubSpot](https://skipcall.io/en/help/connect-hubspot), [Pipedrive](https://skipcall.io/en/help/connect-pipedrive), [Attio](https://skipcall.io/en/help/connect-attio), and [Salesforce](https://skipcall.io/en/help/connect-salesforce).

## The setup wizard

Once the connection is authorized, a five-step wizard opens:

1. **Contacts**: map each Skipcall field to a CRM field.
2. **Users**: link each Skipcall member to a CRM user. The **Auto-map by email** button does the matching for you.
3. **Tasks**: choose whether to sync your tasks.
4. **Calls**: choose whether to attach your call recordings to the activity created in the CRM.
5. **Sync**: review the summary, then start the sync.

## Manage a connected integration

Click the integration’s gear icon in **Configuration > Integrations**. The management screen shows:

- the **Last sync**, how long ago it ran and its exact date;
- the number of **Synced contacts** that came from the CRM;
- an **Actions** block with **Force a sync** (**Sync** button), **Configure**, and **Disconnect integration**;
- the **Sync history**: each run, its status (**Completed** or **Failed**), how many contacts were imported and updated, and the error message if it failed.

Disconnecting the integration doesn’t delete your contacts: the app tells you they’ll be kept but no longer synced.

## If the connection drops

When the authorization you gave your CRM expires or is revoked, a pale yellow banner appears at the top of the workspace pages, for example **Salesforce connection interrupted**, with a **Reconnect now** button. The integration card may also show an **Invalid key** badge.

1. Click **Reconnect now**, or go to **Configuration > Integrations >** gear icon.
2. Follow your CRM’s authorization window (or paste a new token for HubSpot and Pipedrive).
3. Check the **Last sync** on the management screen.
4. If needed, click **Force a sync**, then **Sync**.

While the connection is in error, the **Sync** and **Configure** buttons stay grayed out: you have to reconnect first.

## FAQ

### Which CRMs come with my plan?

The HubSpot, Pipedrive, Salesforce, and Attio integrations are included in all four plans. See the [pricing page](https://skipcall.io/en/pricing) for details.

### Can I build a sequence from my CRM?

With HubSpot, yes: once HubSpot is connected, the **HubSpot** source in **Create a sequence** lets you start from a HubSpot list. See [connect HubSpot](https://skipcall.io/en/help/connect-hubspot).

### The sync isn’t bringing anything in

Open the management screen (gear icon) and read the **Sync history**: the error message tells you what went wrong. Reconnect the integration if needed, then run **Force a sync**. If it keeps failing, reach out to the Skipcall team through the chat.

### A Lead status field shows up on some contact records

For a contact that came from a CRM, the record may show a **Lead status** field with the CRM’s icon next to it.

Was this article helpful?

## In the same topic

[Connect HubSpot to Skipcall Generate an access token in HubSpot, paste it into Skipcall, run the setup wizard, then build sequences straight from your HubSpot lists.](https://skipcall.io/en/help/connect-hubspot) [Connect Pipedrive to Skipcall Copy your personal API token from Pipedrive, paste it into Skipcall, then set up how contacts, tasks, and calls sync with your CRM.](https://skipcall.io/en/help/connect-pipedrive) [Connect Attio to Skipcall Connect Attio to Skipcall by authorizing access from Configuration > Integrations, then set up your sync preferences in the wizard.](https://skipcall.io/en/help/connect-attio) [Connect Salesforce to Skipcall Connect Salesforce to Skipcall through secure authorization, set up the sync, and reconnect the integration if its key becomes invalid.](https://skipcall.io/en/help/connect-salesforce)