--- title: "Skipcall pre-CRM: a contact record enriched by every call" description: "Recording, transcript, AI summary and follow-ups attached automatically to the contact record. CSV import or sync with HubSpot, Pipedrive and Salesforce." url: https://skipcall.io/en/features/pre-crm language: en --- [4.8 out of 5 · 1,000,000+ calls handled every month](https://skipcall.io/en/customer-reviews) # Your contacts, enriched by every call ## The Skipcall pre-CRM is the contact record that centralises the phone history of your teams: recording, transcript, summary and follow-up tracking, with no re-entry. [Get started now](https://app.skipcall.io/signup) [Book a demo](https://skipcall.io/en/demo) **No commitment** · Number live in 2 minutes Countries included in the base plan · +160 countries on request Hundreds of companies use Skipcall to make every call pay off - - - - - - - - - - Building the base ## A contact base fed by every channel you already use Your prospecting data is imported in minutes, whatever its source. No file preparation, no imposed format. File import Import your lists as CSV from any source: a CRM export, a sourcing tool, a purchased database or a file built in-house. CRM sync Contacts are pulled straight from HubSpot, Pipedrive or Salesforce, with no intermediate export. Manual entry and editing Create, edit and delete contacts at any time. Segmentation Filter and segment your contacts on your own criteria, without depending on a CRM configuration. Immediate activation Any list can be turned into a call sequence and launched directly, with no further setup step. ## From a contact list to a record of the relationship Once your contacts are imported, every call placed or received documents their record automatically. ## What every call leaves on the record 01 Automatic enrichment Every conversation documents the contact record Date, duration, recording, transcript and AI-generated summary are attached to the contact automatically when the call ends. Your team re-enters nothing. 02 Context before answering Enriched identification of inbound calls The contact’s identity appears before you pick up. Your people have the context they need from the first second of the conversation. 03 Continuity of the customer relationship A history shared across the company Every exchange is available to all authorized colleagues. An account can be picked up by any team member with no loss of information. Customer relationship data stays the property of the company, whoever comes and goes. 04 Tags and filters Contacts sorted on your own criteria Tag your contacts and combine those tags with the last call outcome to isolate a precise population. Filters apply directly to the list, with no query to write and no setup beforehand. 05 Action tracking Structured follow-up on commitments Tasks and due dates are attached to the contact record, so what was promised on a call actually gets done. Rollout A deployment with no integration project No prior configuration, no data migration, no training required. The base builds itself as calls happen. Working with your CRM A source that feeds the CRM you already have Skipcall pushes the interaction data from phone conversations into your CRM, through a two-way sync with HubSpot, Pipedrive and Salesforce. This is not meant to replace your CRM, but to make it more complete. ## What a documented contact base changes Standard contact directory Skipcall contact base Information available Name and contact details Name, contact details, full history of exchanges When a call ends Nothing is kept Recording, transcript and summary, automatically Someone else picks up the account No context available Full history accessible A colleague leaves Relationship data is lost Retained at company level Isolating a set of contacts Search by name or number Tags combined with the last call outcome Tracking commitments Nothing formalized Time-stamped task on the contact record In practice An inbound call comes in at 2 p.m. Skipcall identifies the contact: Marc Dubois, chief financial officer at Verlaine & Associates. His record holds the history of every exchange. The last one, three weeks ago, was about a revised proposal expected before his board meeting on the 20th. The account gets picked up with its context, with nothing to reconstruct. ## A calendar full of meetings starts with a call. [Get started now](https://app.skipcall.io/signup) [Book a demo](https://skipcall.io/en/demo) **No commitment** · Number live in 2 minutes ## Frequently asked questions **Does Skipcall replace my CRM? +** No. Skipcall documents phone conversations automatically and pushes that data to your CRM through a two-way sync. Companies that do not yet have a CRM can still use the Skipcall contact base on its own. **How long does importing my contacts take? +** A few minutes for a CSV import, and a one-click connection for a sync from HubSpot, Pipedrive or Salesforce. **Is call recording compliant? +** Skipcall provides a data processing agreement, and the recording, retention and deletion settings are configurable to match your internal policy. **Where is my data hosted? +** Your data is hosted with Scaleway, a French cloud provider. Hosting therefore falls under the GDPR and European law. **Can I export my data? +** Yes, at any time, as CSV or through our REST API. Related features [Sequences](https://skipcall.io/en/features/sequences) [Turn your lists into calling campaigns.](https://skipcall.io/en/features/sequences) [CRM integration](https://skipcall.io/en/features/crm-integration) [Sync your conversations with HubSpot, Pipedrive or Salesforce.](https://skipcall.io/en/features/crm-integration) [Enrichment](https://skipcall.io/en/features/enrichissement) [Complete your records with direct dials and emails.](https://skipcall.io/en/features/enrichissement) ## Turn every conversation into an opportunity Create your account and import your first contacts in a few minutes. [Try it](https://app.skipcall.io/signup) No commitment