--- title: "Port your number from RingCentral: a step-by-step guide" description: "Porting a number out of RingCentral: the info your new carrier needs, the 0000 PIN, Admin Portal paths, number type limits, backing up data and cancelling." url: https://skipcall.io/en/blog/port-number-from-ringcentral language: en last_updated: 2026-11-05 --- [Ask Claude about this article](https://claude.ai/new?q=I'm%20reading%20%22How%20to%20port%20your%20number%20out%20of%20RingCentral%20without%20losing%20it%22%20\(https%3A%2F%2Fskipcall.io%2Fen%2Fblog%2Fport-number-from-ringcentral\).%20Read%20the%20article%2C%20then%20answer%20my%20questions%20about%20it.) [Ask ChatGPT about this article](https://chatgpt.com/?q=I'm%20reading%20%22How%20to%20port%20your%20number%20out%20of%20RingCentral%20without%20losing%20it%22%20\(https%3A%2F%2Fskipcall.io%2Fen%2Fblog%2Fport-number-from-ringcentral\).%20Read%20the%20article%2C%20then%20answer%20my%20questions%20about%20it.) LinkedIn X [Back to blog](https://skipcall.io/en/blog) VoIP Published 5 November 2026 # How to port your number out of RingCentral without losing it RingCentral charges no port-out fee and does not issue personalized port-out PINs. What trips up a RingCentral exit is elsewhere: details that must match the account site by site, temporary numbers that overwrite your settings during the transfer, and a cancellation that deletes call logs, messages and contacts. What to prepare, where to find it in the Admin Portal, and in what order. $0 RingCentral port-out fee, per its official porting article (checked November 5, 2026) 0000 the PIN to enter if your new carrier asks for one: RingCentral does not issue personalized port-out PINs 30 days a cancelled RingCentral account stays disabled before it is cancelled for good Porting a number out of RingCentral means letting your new provider file the port-out request while the numbers are still active on RingCentral, and cancelling only once the transfer is done. RingCentral charges no port-out fee and issues no personalized PIN, so the real risks lie elsewhere: details that must match the account site by site, temporary numbers that overwrite your settings during the transfer, and a cancellation that deletes call logs, messages and contacts. This guide covers RingCentral specifically. The general rules (LOA, CSR, FCC intervals, classic mistakes) are in our [business phone number porting guide](https://skipcall.io/en/blog/business-phone-number-porting). Every RingCentral detail below comes from RingCentral’s official support articles and numbering policy, checked on November 5, 2026. $0 RingCentral port-out fee 0000 PIN to enter if your carrier asks 30 days account disabled before cancellation ## What RingCentral says about porting out The starting point is RingCentral’s numbering policy. It states that RingCentral is **required by law to comply with any valid porting request**, and that the customer is solely responsible for working with its new provider to port numbers out. In other words, RingCentral will not hold your numbers, but it will not move them for you either. The same policy carries the warning that matters most: **if an account is terminated or cancelled, numbers that have not already been ported may be released**. Cancelling individual Digital Lines can also release the associated numbers. Cancel before you port, and you risk the number going back into the carrier’s pool. On procedure, RingCentral’s official porting article has a dedicated “Port Out” section that **covers the United States and Canada only**. For UK or other international numbers there is no public equivalent: you go through RingCentral’s Number Transfer Department, reachable by email from its porting page. ## The information to provide, and where to find it For US and Canadian numbers, RingCentral lists what your new provider must include in its request. Everything must match **exactly as it appears on your RingCentral account**. | Information | Where to find it in RingCentral | | - | - | | Company name | Admin Portal, Phone System, Company Info | | Service address (single site) | Admin Portal, Phone System, Company Info, Company Address | | Service address (multi-site) | Admin Portal, Phone System, Company Info, then select the site name | | Authorized username (Super Admin) | Admin Portal, Users, User List, Users with Extensions, filter Roles to Super Admin | | Port-out PIN | Not issued by RingCentral: enter 0000 if asked | An account number is not on that official list. If your new carrier’s form requires one, a RingCentral community moderator stated in October 2024 that your account number is your main RingCentral company number. That is forum guidance, not documentation: if in doubt, ask the Number Transfer Department before you sign the LOA. ## Temporary numbers: the RingCentral-specific technical trap RingCentral warns about a behavior not every provider has: **during the transfer, ported numbers are swapped for temporary numbers**, and those temporary numbers **overwrite existing settings**. In practice, if a number you are porting appears in a call handling rule, for example a rule that forwards calls to it, that rule can change mid-port. RingCentral therefore recommends **removing the numbers from your call routing before the port**. On a RingCentral account used as a full phone system, with IVR menus, call queues and chained forwarding, that cleanup takes time. Inventory every rule that references each number before you start anything. ## The port-out process, in order 01 #### Inventory numbers, sites and rules 1-3 days Every number with its site, its use, the call handling rules that reference it and where it is published. Flag toll-free numbers: they can only move to a landline or VoIP carrier. 02 #### Back up your data 1-5 days Extensions list, IVR configuration, recordings, voicemails, texts, call history, contacts. See the backup section below. 03 #### Pull the account details 1 day Company name, service address for each site, Super Admin username. Confirm with your new carrier that it accepts wireline numbers. 04 #### Remove numbers from call routing 1 day So the temporary numbers do not overwrite your settings during the transfer. 05 #### Sign the LOA with the gaining provider 1 day It files the request and, if needed, cancels it: RingCentral does not issue cancellations for a port-out request. 06 #### Test, then cancel through support port day + a few days Once every number is ported and tested, contact RingCentral support to cancel your service. The port does not do it for you. ## Number type restrictions you should check first RingCentral flags several constraints in its port-out section. They are easy to miss and they decide whether a port can happen at all: - **RingCentral numbers are classified as wireline.** Some mobile carriers only accept wireless numbers, and RingCentral cannot change the classification. Confirm with your new carrier before you start. - **Toll-free numbers cannot move to a wireless carrier.** They can only go to a landline or VoIP carrier. - **Landline numbers need a local area code for their region**, and a number may not work at an address outside its rate center. Mobile and VoIP carriers are not affected by this. ## Timeline and cost RingCentral does not publish a port-out timeline: it says timing depends on your new carrier’s installation service levels. Under FCC rules, once a valid request is submitted, a simple port has a 1 business day interval and a non-simple port, which covers most multi-number business accounts, 4 business days. The paperwork beforehand usually takes longer. On cost: - **RingCentral port-out fee: none.** The official article says so. - **New provider porting fee: possible.** RingCentral notes it too. - **RingCentral monthly service: due until the port is complete.** - **Contract commitments: check your terms.** They come from your contract, not from porting. ## Backing up your data before cancelling RingCentral’s cancellation article is unambiguous about what goes: cancelling **disconnects your phone numbers**, **deletes call logs and messages** stored in your online account, **deletes your RingCentral contacts**, and removes company and user settings such as call forwarding rules, custom voicemail greetings, answering rules and the extensions list. What RingCentral recommends backing up first: - **Admins**: the company extensions list, IVR menu configurations, and each user’s call recordings through **RingCentral Archiver**. - **Users**: everyone saves their own data. With Archiver, call recordings, voicemails, text messages and faxes. Without it, manual downloads. Two limits matter. **Archiver only captures data from after it was set up**: turning it on the day before cancelling recovers nothing older. And **call history and personal contacts are not backed up by Archiver**: they must be downloaded manually. After cancellation, RingCentral keeps the account **disabled for 30 days** before cancelling it for good, and support can reactivate it during that window. That is a safety net, not a plan. If you keep recordings, keep them for a defined reason and period. Our overview of [call recording laws for businesses](https://skipcall.io/en/blog/call-recording-laws-business) covers the consent side. ## Cancelling RingCentral after the port Only the **company admin or account owner** can cancel, by calling or chatting with RingCentral support. Support will ask for the main company phone number, the answer to the company security question and the last four digits of the company credit card. Have those three ready, and make the call only once **every number has been ported and tested** from an outside mobile. If you keep some numbers on RingCentral during a transition, cancel line by line rather than the whole account, keeping in mind that the numbering policy warns that cancelling a Digital Line may release its number. ## Moving from RingCentral to Skipcall Skipcall provides numbers in **23 countries**: the United States, France, Switzerland, Canada, the Netherlands, the United Kingdom, Belgium, Germany, Spain, Austria, Italy, Luxembourg, Finland, Sweden, Ireland, Portugal, Denmark, Estonia, Romania, Australia, South Africa, Mexico and Brazil. Skipcall will soon let you port your existing numbers. Until then, the team assigns you a new number in any of those 23 countries, on request [through the chat](https://skipcall.io/en/help/phone-numbers); US and Canadian numbers activate without supporting documents, elsewhere a company document is required. In Skipcall, each number is assigned to a rep, who uses it as their caller ID and receives callbacks, texts and voicemails on it. Contacts come back in [through a CSV import](https://skipcall.io/en/help/import-contacts-csv); your RingCentral history stays in your backups. Be clear about scope. RingCentral is a full communications platform, often used as the company phone system: IVR, queues, inbound routing, video meetings. **Skipcall has no IVR, no queues and no inbound routing.** It does not replace a main line. It replaces the phone setup of sales teams that dial out: power dialer, parallel dialing, voicemail drop, synced CRM, with a [Business VoIP plan for the whole team](https://skipcall.io/en/business-voip) starting at $25 per user per month billed annually ([see pricing](https://skipcall.io/en/pricing)). Many companies keep their phone system and move only their reps to a dialer. To compare, see our [Skipcall vs RingCentral comparison](https://skipcall.io/en/comparatif/skipcall-vs-ringcentral), our [RingCentral review](https://skipcall.io/en/reviews/ringcentral) and the [RingCentral alternative](https://skipcall.io/en/alternative-to-ringcentral) page. The same walkthrough exists for [porting out of Aircall](https://skipcall.io/en/blog/port-number-from-aircall) and [porting out of Dialpad](https://skipcall.io/en/blog/port-number-from-dialpad). ## The most common mistakes when leaving RingCentral 1. **Cancelling the account or a line before the port.** The numbering policy says unported numbers may be released. 2. **Giving the HQ address for a number tied to another site.** Rejected as a mismatch. 3. **Leaving numbers in call handling rules.** Temporary numbers overwrite settings during the transfer. 4. **Turning on Archiver too late.** It does not capture anything from before its setup. 5. **Expecting RingCentral to cancel a port request.** Only the new carrier can. 6. **Assuming the port stops billing.** You must contact support to cancel. ## What to remember RingCentral does not stand in the way of your numbers: no port-out fee, no personalized PIN, and a legal duty to honor valid requests. What makes an exit fail is platform detail. **Keep numbers active until the end, match account details site by site, pull numbers out of call routing, back up early, cancel last.** For the rules that apply to every carrier, from the LOA and CSR to rejection causes, see the [porting guide](https://skipcall.io/en/blog/business-phone-number-porting). Leaving another tool too? Our other port-out guides: [leaving Google Voice](https://skipcall.io/en/blog/port-number-from-google-voice), [leaving Ringover](https://skipcall.io/en/blog/port-number-from-ringover), [leaving JustCall](https://skipcall.io/en/blog/port-number-from-justcall), [leaving CloudTalk](https://skipcall.io/en/blog/port-number-from-cloudtalk). Author [Charles Baldet](https://skipcall.io/en/author/charles-baldet) [Charles Baldet on LinkedIn](https://www.linkedin.com/in/charlesbaldet/) CEO & Co-Founder, Skipcall Charles is the CEO and co-founder of Skipcall. A sales commando with over 10 years of experience in B2B SaaS and complex strategic accounts, he has closed major deals with Stellantis, SNCF, RATP and Natixis. A specialist in the PUCCKA and MEDDIC methodologies, Charles regularly teaches sales at HEC's incubator and the Sorbonne. He was ranked among Les Echos' top 10 business angels under 35 in 2020. He also co-founded Getalead (B2B sales agency) and Getlab (SalesTech studio). [See all their articles](https://skipcall.io/en/author/charles-baldet) ## A calendar full of meetings starts with a call. [Get started now](https://app.skipcall.io/signup) [Book a demo](https://skipcall.io/en/demo) **No commitment** · Number live in 2 minutes FAQ ## Frequently asked questions **Can I keep my number when I leave RingCentral?** Yes. RingCentral's numbering policy says it is required by law to comply with any valid porting request. Your new provider files the port-out request, and the numbers must be active with RingCentral when it does. Numbers that have not been ported before the account is terminated may be released. **What information does RingCentral require to port a number out?** For US and Canadian numbers, RingCentral lists three items for the new provider, given exactly as they appear on the account: the company name, the service address and the username of a Super Admin. You find the address under Admin Portal, Phone System, Company Info, and the Super Admin in the user list filtered by role. **What is the RingCentral port-out PIN?** RingCentral does not provide personalized port-out PINs. Its official porting article says you may enter 0000 if your new provider asks for one. The article's port-out section covers the United States and Canada. **What is my RingCentral account number for porting?** RingCentral's official port-out instructions do not list an account number. If your new carrier's form requires one, a RingCentral community moderator stated in October 2024 that the account number is your main RingCentral company number. Confirm with RingCentral's Number Transfer Department if in doubt. **Does RingCentral charge to port a number out?** No. RingCentral states that it does not charge a port-out fee. Your new provider may charge a porting fee, and you remain responsible for RingCentral's monthly service until the port is complete. Early termination terms, if any, come from your contract, not from porting. **Why did my RingCentral call routing change during the port?** RingCentral swaps ported numbers for temporary numbers during the transfer, and those temporary numbers overwrite existing settings. RingCentral recommends removing the numbers from your call handling rules, such as rules that forward to them, before the port. **What do I lose when I cancel RingCentral?** According to RingCentral's cancellation article, cancelling disconnects your numbers and deletes call logs and messages from your online account, your RingCentral contacts, call handling and answering rules, custom voicemail greetings and the extensions list. The account stays disabled for 30 days before cancellation. Back up recordings, voicemails and call history first. **Can I port a RingCentral number to Skipcall?** Not yet: Skipcall will soon let you port your existing numbers. Until then, Skipcall provides new numbers in 23 countries, including the United States, Canada and the United Kingdom. Skipcall fits the lines your reps prospect from. It has no IVR, no queues and no inbound routing, so it does not replace a RingCentral main line. Keep reading ## Related articles [View all articles](https://skipcall.io/en/blog) 01 VoIP ### [Business Phone Number Porting: Process, Timelines, and the Mistakes That Lose a Number](https://skipcall.io/en/blog/business-phone-number-porting) How LOA and CSR validation works, why business ports are 'non-simple', the FCC porting intervals, toll-free RespOrg transfers, and the six mistakes that lose a number permanently. 2 Sept 2026 02 VoIP ### [How to port your number out of Aircall without losing it](https://skipcall.io/en/blog/port-number-from-aircall) Aircall charges nothing to port a number out and needs no extra approval for standard numbers. What breaks an Aircall exit is sequencing: cancelling too early, deleting numbers before exporting recordings, and missing the 30-day notice on larger or annual accounts. What Aircall asks for, what it does not have (an account number), timelines, and the traps specific to Aircall. 5 Nov 2026 03 VoIP ### [How to port your number out of Dialpad: PIN, Company ID and timing](https://skipcall.io/en/blog/port-number-from-dialpad) At Dialpad, an admin generates the port-out PIN from the portal, and the account number your new carrier needs is the Company ID on your invoice. International numbers go through Dialpad's porting team, and a cancelled account's data is deleted after 180 days. What to gather, in what order, and what to export before you leave. 5 Nov 2026 ## Ready to multiply your productivity? Join the sales teams that have transformed their prospecting. [Request a demo](https://skipcall.io/en/demo) Personalized demo • No commitment