--- title: "Charles Baldet, author and co-founder of Skipcall" description: "CEO and co-founder of Skipcall, Charles Baldet writes the blog articles on cold calling, sales dialers and the SDR role." url: https://skipcall.io/en/author/charles-baldet language: en --- Author # Charles Baldet CEO & Co-Founder, Skipcall Charles is the CEO and co-founder of Skipcall. A sales commando with over 10 years of experience in B2B SaaS and complex strategic accounts, he has closed major deals with Stellantis, SNCF, RATP and Natixis. A specialist in the PUCCKA and MEDDIC methodologies, Charles regularly teaches sales at HEC's incubator and the Sorbonne. He was ranked among Les Echos' top 10 business angels under 35 in 2020. He also co-founded Getalead (B2B sales agency) and Getlab (SalesTech studio). [LinkedIn profile](https://www.linkedin.com/in/charlesbaldet/) [Every article on the blog](https://skipcall.io/en/blog) What he publishes on this site - 130 articles in English on the Skipcall blog, published since April 2026. - 24 competitor reviews of telephony and dialing tools. - CEO & Co-Founder, Skipcall. His articles are also translated into French, Spanish, Italian, German, Dutch and Portuguese. ## The subjects he covers These areas are not claimed, they are read off the subjects his articles actually cover. One article can belong to several of them, so the totals overlap. 65 articles Cold calling and outbound prospecting Openers, call cadences, voicemail, follow-up, and how calling sits alongside cold email. 42 articles Dialers and calling software Power dialer, parallel dialer, VoIP, business phone systems and the CRM they plug into. 34 articles Sales roles and careers What an SDR, a BDR and an Account Executive actually do, and how a career moves through a sales team. 34 articles Sales strategy and performance Running a team on its numbers, rep productivity, and growing B2B revenue from the phone. 32 articles Qualification, scripts and objections MEDDIC, BANT, discovery questions, call scripts and answers to objections. 20 articles Sales pay and hiring Salaries, commission plans, job descriptions and how sales teams are recruited. 7 articles Call deliverability and compliance Spam labelling, number reputation, caller ID, and the legal frame around outbound calling. ## His recent articles The 30 most recent articles by Charles Baldet, newest first. 1. [23 October 2026](https://skipcall.io/en/blog/will-phone-carriers-disappear-starlink-mobile) [Satellite](https://skipcall.io/en/blog/will-phone-carriers-disappear-starlink-mobile) Will Phone Carriers Disappear Because of Starlink Mobile? SpaceX owns spectrum, a brand and 12 million broadband customers, and has said it wants carrier customers. Carriers have answered with joint ventures on two continents. Here is what a carrier is actually made of, which layer Starlink attacks at each horizon, what history says about dumb pipes, and what none of it changes for a business phone system. 2. [19 October 2026](https://skipcall.io/en/blog/direct-to-cell-explained) [Satellite](https://skipcall.io/en/blog/direct-to-cell-explained) Direct-to-Cell Explained: How Your Phone Reaches a Satellite Direct-to-cell connects an ordinary, unmodified smartphone to a satellite instead of a ground tower. The satellite carries a real LTE base station on your carrier's own frequencies, 350 km overhead. The catch is physics: an enormous antenna, Doppler correction, and very little capacity per beam. That is why texting arrived first and voice is still being rolled out. 3. [19 October 2026](https://skipcall.io/en/blog/satellite-texting-phones) [Satellite](https://skipcall.io/en/blog/satellite-texting-phones) Satellite Texting on iPhone, Pixel and Galaxy: 2026 Guide Which phones support satellite texting in the US, what Apple, Google, T-Mobile, Verizon and AT\&T let you send, what it costs, how to send a message, and why you have to be outdoors. Everything checked against the vendor and carrier pages, as of October 2026. 4. [19 October 2026](https://skipcall.io/en/blog/starlink-mobile-vs-carriers) [Satellite](https://skipcall.io/en/blog/starlink-mobile-vs-carriers) Starlink Mobile vs AT\&T, Verizon and T-Mobile: 2027 Outlook SpaceX now owns about 65 MHz of nationwide US spectrum and has said on the record that it wants customers from the big three. The three carriers have refused to host it as an MVNO and pooled their own spectrum in a joint venture. Here is what was bought, what was said, and what a Starlink phone plan could realistically look like. 5. [19 October 2026](https://skipcall.io/en/blog/starlink-phone-calls) [Satellite](https://skipcall.io/en/blog/starlink-phone-calls) Can You Make Phone Calls With Starlink? What Works in 2026 Yes, but through two very different paths. Over a Starlink dish, Wi-Fi Calling and any VoIP app carry ordinary calls today. Over Starlink's direct-to-phone service, sold in the US as T-Mobile's T-Satellite, you get texts, 911 and a short list of apps, not native voice. Here is what each path does, what it costs, and what is scheduled to change in 2027. 6. [19 October 2026](https://skipcall.io/en/blog/voip-over-starlink) [VoIP](https://skipcall.io/en/blog/voip-over-starlink) Does VoIP Work Over Starlink? Latency, Jitter and Setup Yes, VoIP works over Starlink: published latency of 25 to 60 ms sits far inside the voice budget. The catch is consistency, not speed. Satellite handovers every 15 seconds, a narrow upload lane and queue buildup on the Starlink router produce choppy calls, and each has a fix. Real numbers, the right plan for a team, router setup and a troubleshooting flow. 7. [12 October 2026](https://skipcall.io/en/blog/best-waterfall-enrichment-tools) [Sales tools](https://skipcall.io/en/blog/best-waterfall-enrichment-tools) Best Waterfall Enrichment Tools in 2026: 7 Options Compared A waterfall enrichment tool can search dozens of data providers and still leave your SDRs with missing phone numbers, outdated contacts, or wasted credits. We compared seven tools on data coverage, verification, pricing, integrations, and their fit for different B2B sales workflows. 8. [8 October 2026](https://skipcall.io/en/blog/best-ai-tools-sales-customer-success) [Sales tools](https://skipcall.io/en/blog/best-ai-tools-sales-customer-success) Best AI tools in 2026 for sales and customer success teams: our selection to boost your productivity CRM, telephony, note-taking, contact data, customer success, assistants: our 2026 selection of AI tools for sales and customer success teams, sorted by use case, with entry prices and the team profile each one suits. 9. [22 September 2026](https://skipcall.io/en/blog/b2b-lead-lists-for-cold-calling) [Lead lists](https://skipcall.io/en/blog/b2b-lead-lists-for-cold-calling) B2B Lead Lists for Cold Calling: How to Build, Buy and Score One A cold calling list is only as good as its direct dials. Where B2B calling data comes from, what to check before you buy, how to score and clean a list, and how many records one rep actually burns in a week. 10. [2 September 2026](https://skipcall.io/en/blog/ai-call-transcription-summaries) [Sales tools](https://skipcall.io/en/blog/ai-call-transcription-summaries) AI Call Transcription and Summaries: Real Accuracy, Real Uses, and the Compliance Line How transcription and summarization actually differ, what degrades accuracy far more than the model, the uses that hold up, the ones that disappoint, and the rules that apply when AI scores your reps. 11. [2 September 2026](https://skipcall.io/en/blog/b2b-phone-number-enrichment) [B2B](https://skipcall.io/en/blog/b2b-phone-number-enrichment) B2B Phone Number Enrichment: Real Match Rates, Method, and the Compliance Reality What direct-dial enrichment actually covers, match rates by function, why waterfalls work, a 100-contact test protocol, and the privacy obligations that changed when CCPA's B2B exemption expired. 12. [2 September 2026](https://skipcall.io/en/blog/business-call-handling) [Business phone](https://skipcall.io/en/blog/business-call-handling) Business Call Handling: The Guide to Never Losing Another Inbound Call Why a missed call rarely turns into a callback, the five moments that decide the caller's experience, greeting scripts that work, and the four metrics worth tracking. 13. [2 September 2026](https://skipcall.io/en/blog/business-phone-number-porting) [VoIP](https://skipcall.io/en/blog/business-phone-number-porting) Business Phone Number Porting: Process, Timelines, and the Mistakes That Lose a Number How LOA and CSR validation works, why business ports are 'non-simple', the FCC porting intervals, toll-free RespOrg transfers, and the six mistakes that lose a number permanently. 14. [2 September 2026](https://skipcall.io/en/blog/business-phone-system) [VoIP](https://skipcall.io/en/blog/business-phone-system) Business Phone System: How It Works, What It Costs, and How to Choose in 2026 PBX, IP-PBX, or cloud phone system: the three generations compared, how call routing actually works, 2026 per-user pricing, and a decision grid by company size. 15. [2 September 2026](https://skipcall.io/en/blog/business-voip-phone-service) [VoIP](https://skipcall.io/en/blog/business-voip-phone-service) Business VoIP: Real Costs, Network Requirements, and a Rollout Checklist How VoIP actually works, the network quality it really needs, a full cost breakdown, an eight-point rollout checklist, E911 obligations, and how to diagnose call quality problems. 16. [2 September 2026](https://skipcall.io/en/blog/call-center-software) [Software](https://skipcall.io/en/blog/call-center-software) Call Center Software: The 8 Criteria That Decide, and 2026 Pricing What separates call center software from a cloud phone system, the eight criteria that actually decide, US per-agent pricing, and a selection grid for inbound, outbound and blended operations. 17. [2 September 2026](https://skipcall.io/en/blog/call-metrics-kpis) [Business phone](https://skipcall.io/en/blog/call-metrics-kpis) Call Metrics: The 12 Numbers Worth Tracking, and 3 That Mislead The volume, service-quality and resolution metrics that actually steer a business phone operation, with formulas and thresholds — plus the three metrics that drive bad decisions when used as targets. 18. [2 September 2026](https://skipcall.io/en/blog/call-recording-laws-business) [Business phone](https://skipcall.io/en/blog/call-recording-laws-business) Call Recording Laws for Business: Consent, Retention, and What Actually Creates Risk One-party vs all-party consent, why interstate calls default to the stricter rule, the CIPA exposure that catches out-of-state companies, PCI pause-and-resume, and a compliance checklist. 19. [2 September 2026](https://skipcall.io/en/blog/ivr-interactive-voice-response) [VoIP](https://skipcall.io/en/blog/ivr-interactive-voice-response) IVR (Interactive Voice Response): How to Configure One Without Driving Callers Away What an IVR really does, the menu structure that works, the seven configuration rules that prevent abandons, when not to use one at all, and the four metrics that tell you if it works. 20. [2 September 2026](https://skipcall.io/en/blog/phone-system-crm-integration) [CRM](https://skipcall.io/en/blog/phone-system-crm-integration) Connecting Your Phone System to Your CRM: What It Actually Changes, and How to Do It Right The three levels of integration and what each returns, the time actually saved per call, the field mapping that keeps your CRM readable, and the six mistakes that get integrations abandoned. 21. [2 September 2026](https://skipcall.io/en/blog/pots-line-retirement-business) [VoIP](https://skipcall.io/en/blog/pots-line-retirement-business) POTS Line Retirement: What Every Business Needs to Do Before the Copper Sunset The real copper retirement timeline, the FCC rules that accelerated it, the forgotten devices that fail on cutover day, and a six-step migration plan that keeps the phones up. 22. [2 September 2026](https://skipcall.io/en/blog/sip-trunking) [VoIP](https://skipcall.io/en/blog/sip-trunking) SIP Trunking: What It Is, How to Size It, and When to Choose It Over Cloud What a SIP trunk actually provides, how to size channels from real concurrency, US pricing models, the network prerequisites you now own, and an honest comparison with a cloud phone system. 23. [2 September 2026](https://skipcall.io/en/blog/telephony-api-automation) [Software](https://skipcall.io/en/blog/telephony-api-automation) Telephony APIs: Automating Your Calls and Wiring Up Your Sales Stack What a telephony API actually enables, the difference between REST and webhooks, the five automations that pay off, choosing between code and no-code, and the architecture mistakes that lose data silently. 24. [2 September 2026](https://skipcall.io/en/blog/virtual-business-phone-number) [VoIP](https://skipcall.io/en/blog/virtual-business-phone-number) Virtual Business Phone Number: What It Is, How to Get One, and When It Is Not Enough What a virtual number really is, how to choose an area code, how many numbers to run before one gets flagged, what STIR/SHAKEN does to your caller ID, and the three cases where a new number is the wrong answer. 25. [1 September 2026](https://skipcall.io/en/blog/cold-call-discovery-questions) [Cold calling](https://skipcall.io/en/blog/cold-call-discovery-questions) Cold Call Discovery Questions: 30 Questions to Qualify in 5 Minutes 30 discovery questions sorted by moment in the call, the exact wording to use, a minute-by-minute sequence and the scoring grid that decides in 20 seconds. 26. [1 September 2026](https://skipcall.io/en/blog/cold-call-gatekeeper-script) [Cold calling](https://skipcall.io/en/blog/cold-call-gatekeeper-script) Cold Call Gatekeeper Script: 12 Techniques to Reach the Decision-Maker 12 field-tested techniques, word-for-word answers to every gatekeeper question, the real cost of your gate, and the method that turns it into an ally. 27. [1 September 2026](https://skipcall.io/en/blog/what-is-an-auto-dialer) [Sales dialer](https://skipcall.io/en/blog/what-is-an-auto-dialer) What Is an Auto Dialer? How It Works, and the 2026 Compliance Rules The 4 dialer families compared, how they actually work (AMD, drop rate), the TCPA and Ofcom rules that bind them, and a decision grid by call volume. 28. [31 August 2026](https://skipcall.io/en/blog/sdr-commission-plan-templates) [SDR](https://skipcall.io/en/blog/sdr-commission-plan-templates) SDR Commission Plan Templates: Pay Mixes, Comp Units, and 3 Ready-to-Copy Grids for 2026 Base/variable ratios, the right comp unit (held meeting, pipeline, closed-won), accelerators, clawback, and three fully costed SDR comp grids you can copy into your 2026 plan. 29. [12 May 2026](https://skipcall.io/en/blog/ai-cold-calling) [AI](https://skipcall.io/en/blog/ai-cold-calling) AI Cold Calling in 2026: The 3 Layers That Reshape Outbound AI cold calling has 3 layers: parallel dialers, conversation intelligence, synthetic voice. Which one moves cost per meeting, and which is still hype. 30. [12 May 2026](https://skipcall.io/en/blog/auto-dialer-vs-power-dialer) [Sales dialer](https://skipcall.io/en/blog/auto-dialer-vs-power-dialer) Auto Dialer vs Power Dialer: The Category Confusion (And the 2026 Pick) Auto dialer is the umbrella term. Power, parallel, and predictive are subtypes. The difference, and which fits B2B outbound in 2026. He has written 130 articles in English in all. [See the whole blog](https://skipcall.io/en/blog). ## His competitor reviews One page per vendor: who they are, what public reviews say, where the data sits, the real prices, and what to check before switching tools. [Alternative to 3CX](https://skipcall.io/en/alternative-to-3cx) [Alternative to Aircall](https://skipcall.io/en/alternative-to-aircall) [Alternative to Allo](https://skipcall.io/en/alternative-to-allo) [Alternative to CloudTalk](https://skipcall.io/en/alternative-to-cloudtalk) [Alternative to Dialpad](https://skipcall.io/en/alternative-to-dialpad) [Alternative to Elto](https://skipcall.io/en/alternative-to-elto) [Alternative to Flunter](https://skipcall.io/en/alternative-to-flunter) [Alternative to JustCall](https://skipcall.io/en/alternative-to-justcall) [Alternative to Kavkom](https://skipcall.io/en/alternative-to-kavkom) [Alternative to Kixie](https://skipcall.io/en/alternative-to-kixie) [Alternative to Koncert](https://skipcall.io/en/alternative-to-koncert) [Alternative to Minari](https://skipcall.io/en/alternative-to-minari) [Alternative to Nooks](https://skipcall.io/en/alternative-to-nooks) [Alternative to Orum](https://skipcall.io/en/alternative-to-orum) [Alternative to Paradial](https://skipcall.io/en/alternative-to-paradial) [Alternative to PhoneBurner](https://skipcall.io/en/alternative-to-phoneburner) [Alternative to PowerDialer.ai](https://skipcall.io/en/alternative-to-powerdialer) [Alternative to Quicktalk](https://skipcall.io/en/alternative-to-quicktalk) [Alternative to Reached](https://skipcall.io/en/alternative-to-reached) [Alternative to RingCentral](https://skipcall.io/en/alternative-to-ringcentral) [Alternative to Ringover](https://skipcall.io/en/alternative-to-ringover) [Alternative to Salesfinity](https://skipcall.io/en/alternative-to-salesfinity) [Alternative to Trellus](https://skipcall.io/en/alternative-to-trellus) [Alternative to Ubic](https://skipcall.io/en/alternative-to-ubic) ## Ready to multiply your productivity? 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