---
title: "Kavkom alternatives: 8 solutions compared (2026), Skipcall"
description: "Who publishes Kavkom, its Capterra and Trustpilot ratings, data hosting, what the plans really cost: per minute billing or an unlimited plan."
url: https://skipcall.io/en/alternative-to-kavkom
language: en
last_updated: 2026-09-03
---
Competitive analysis

# Kavkom alternatives: 8 solutions compared (2026)

This page brings together what a decision maker needs before choosing: who publishes the product, what its users actually say, where the data is hosted, what its plans cover exactly, and the method for settling the choice between per minute billing and an unlimited plan.

[Charles Baldet](https://www.linkedin.com/in/charlesbaldet/)

CEO & Co-Founder, Skipcall

Data checked on 3 September 2026

The essentials

- Kavkom is published by KAVKOM FRANCE, a simplified joint stock company registered in Paris on 13 December 2018 under number 845 151 067.
- The vendor scores 4.7 out of 5 on Capterra and on Trustpilot alike, a high and consistent rating, yet with 9% of Trustpilot reviews at one star.
- The Pack Basic, listed at €8 per user per month on an annual commitment, covers inbound calls only: making calls requires the Pack Plus.
- The Pack Plus unlimited calls cover landlines and mobiles in France, the United States, Canada and Israel. The rest of the world falls under the Pack Custom, quoted individually.
- Personal data is stored on Amazon Web Services infrastructure located in Paris, with part of the technical teams based in Israel.

## The 8 solutions at a glance

Eight vendors compete on this market, with positionings that have nothing to do with one another. Telling them apart avoids comparing a phone switchboard, a call centre and a prospecting dialler as though they were the same product.

Who sits where

Two families of tools, and one platform that covers both

Telephony

- Ringover
- CloudTalk
- Aircall

Prospecting

- Kavkom
- Flunter
- JustCall
- Orum

Skipcall, from telephony to prospecting

Telephony

Prospecting

United States

France and Europe

Skipcall, from telephony to prospecting

Ringover

CloudTalk

Kavkom

Flunter

Aircall

JustCall

Orum

Kavkom holds an unusual position: neither a pure phone switchboard nor a pure prospecting dialler. The vendor assembles cloud telephony, a hybrid CRM and a predictive dialler in a single subscription, a format designed for call floors. To its left, business telephony: Ringover, Aircall, CloudTalk. To its right, the prospecting diallers.

Skipcall spans both. The same platform equips prospecting teams with the four line parallel dialler, and every other colleague who simply needs a seat (management, admin, customer service) with a line from $25 per month. You therefore do not have to run a company operator alongside a dialler for the sales reps, with two contracts, two invoices and two directories.

[Skipcall](https://skipcall.io/en/pricing)

[France](https://skipcall.io/en/pricing)

[Our solution](https://skipcall.io/en/pricing)

[Business telephony · 4 line parallel dialler](https://skipcall.io/en/pricing)

[Parallel dialling on four lines for the people who prospect, and full telephony for every other seat, in the same subscription: business number, inbound calls, voicemail, SMS, mobile and web apps, call sequences, contacts, call transcription and call summary. From $25 per licence, with no minimum.](https://skipcall.io/en/pricing)

See the pricing →

Kavkom

France

4.7 Capterra · 70 reviews

Telephony, hybrid CRM and call centre · Predictive dialler and call bot

Three building blocks in a single product. The entry plan covers inbound calls only and the dialler price is not public.

[Ringover](https://skipcall.io/en/comparatif/skipcall-vs-ringover)

[France](https://skipcall.io/en/comparatif/skipcall-vs-ringover)

[4.6 G2 · over 450 reviews](https://skipcall.io/en/comparatif/skipcall-vs-ringover)

[Cloud business telephony · Sequential dialling](https://skipcall.io/en/comparatif/skipcall-vs-ringover)

[Scope close to that of a classic cloud switchboard. Parallel dialling is not available in France.](https://skipcall.io/en/comparatif/skipcall-vs-ringover)

Comparison →

[Aircall](https://skipcall.io/en/comparatif/skipcall-vs-aircall)

[France and United States](https://skipcall.io/en/comparatif/skipcall-vs-aircall)

[4.4 G2 · over 1,500 reviews](https://skipcall.io/en/comparatif/skipcall-vs-aircall)

[Cloud business telephony · Power dialler, one number at a time](https://skipcall.io/en/comparatif/skipcall-vs-aircall)

[Solid on inbound calls and the switchboard. Three licence minimum, transcription charged as an option.](https://skipcall.io/en/comparatif/skipcall-vs-aircall)

Comparison →

[CloudTalk](https://skipcall.io/en/comparatif/skipcall-vs-cloudtalk)

[European Union](https://skipcall.io/en/comparatif/skipcall-vs-cloudtalk)

[4.4 G2 · over 1,850 reviews](https://skipcall.io/en/comparatif/skipcall-vs-cloudtalk)

[Call centre software · Smart dialler and power dialler](https://skipcall.io/en/comparatif/skipcall-vs-cloudtalk)

[Coverage of more than 160 countries. Aimed at contact centres more than at outbound prospecting.](https://skipcall.io/en/comparatif/skipcall-vs-cloudtalk)

Comparison →

[JustCall](https://skipcall.io/en/comparatif/skipcall-vs-justcall)

[United States](https://skipcall.io/en/comparatif/skipcall-vs-justcall)

[4.3 G2 · over 2,300 reviews](https://skipcall.io/en/comparatif/skipcall-vs-justcall)

[Multichannel communication platform · Power, dynamic and predictive dialler](https://skipcall.io/en/comparatif/skipcall-vs-justcall)

[Very broad scope, more than 100 integrations. That breadth is paid for in setup complexity.](https://skipcall.io/en/comparatif/skipcall-vs-justcall)

Comparison →

[Orum](https://skipcall.io/en/comparatif/skipcall-vs-orum)

[United States](https://skipcall.io/en/comparatif/skipcall-vs-orum)

[4.6 G2 · over 700 reviews](https://skipcall.io/en/comparatif/skipcall-vs-orum)

[Parallel dialler for large teams · Parallel dialler up to 10 lines](https://skipcall.io/en/comparatif/skipcall-vs-orum)

[The highest line count on the market. Priced on quotation, with no public price list.](https://skipcall.io/en/comparatif/skipcall-vs-orum)

Comparison →

[Flunter](https://skipcall.io/en/comparatif/skipcall-vs-flunter)

[France](https://skipcall.io/en/comparatif/skipcall-vs-flunter)

[No public reviews on G2](https://skipcall.io/en/comparatif/skipcall-vs-flunter)

[Parallel dialler · Parallel dialler up to 5 lines](https://skipcall.io/en/comparatif/skipcall-vs-flunter)

[Same family of dialler as Skipcall, with a narrower functional scope.](https://skipcall.io/en/comparatif/skipcall-vs-flunter)

Comparison →

[Skipcall](https://skipcall.io/en/pricing)

[France](https://skipcall.io/en/pricing)

[Publisher of this page](https://skipcall.io/en/pricing)

[Telephony and outbound prospecting · Power dialler and 4 line parallel dialler](https://skipcall.io/en/pricing)

[Public price list from $25 to $240 per licence, with no minimum. Data hosted with Scaleway, in France.](https://skipcall.io/en/pricing)

See the plans →

## Who Kavkom is

Kavkom is a French business telephony vendor. KAVKOM FRANCE is a simplified joint stock company registered with the Paris commercial register on 13 December 2018 under number 845 151 067, with its registered office at 53 avenue Victor Hugo, Paris. The legal notice names Yoni Journo as publication director.

The product brings three building blocks together in one subscription: cloud telephony (virtual numbers, switchboard, interactive voice response, recording, statistics), a hybrid CRM, and automated dialling tools including a predictive dialler and a call bot. The vendor claims more than 8,000 business customers. That call floor positioning is coherent, and it simply differs from yours if your subject is outbound B2B prospecting.

2018

Year founded

KAVKOM FRANCE, a Paris based SAS

8,000+

Business customers

Figure claimed by the vendor

4.7 / 5

Capterra rating

Across 70 published reviews

€8

Monthly entry price

Pack Basic annual, inbound calls

## What users say

Kavkom gets the same rating on both platforms that list it, which is rare. The useful reading is therefore not the average, but the minority of reviews that depart from it.

Capterra

70 reviews

4.7

/ 5

Reviews highlight call quality, functional breadth and the responsiveness of customer service. The product is listed in the predictive dialler category, which matches its call centre positioning.

Trustpilot

107 reviews

4.7

/ 5

The responsiveness of the advisers and the professionalism of technical support come up constantly. The negative reviews, a minority, concern verbal commitments that were not honoured and account changes with a financial impact.

Breakdown of the 107 Trustpilot reviews

Recorded on 3 September 2026

5 ★

83%

4 ★

4%

3 ★

< 1%

2 ★

3%

1 ★

9%

More than eight reviews in ten give the top rating, and technical support is the point mentioned most. The share of one star reviews, at 9%, mainly concerns verbal commitments that were not honoured and account changes with a financial impact. So it is the written terms of the contract you should read before signing, rather than the product sheet.

The entry plan does not make calls

The Pack Basic is listed at €8 per user per month on an annual commitment, but it covers inbound calls only. For a team that makes calls, the real entry plan is the Pack Plus, at €24 annually and €30 monthly.

The gap between the annual and the monthly rate

The Pack Plus goes from €24 to €30 per user per month depending on whether the commitment is annual or monthly, a 25% difference. The €24 annual rate is also presented as an offer reserved for small and medium-sized businesses registered in France.

The scope of the unlimited destinations

The Pack Plus unlimited calls cover landlines and mobiles in four destinations: France, the United States, Canada and Israel. Beyond those, worldwide coverage falls under the Pack Custom, priced on quotation.

The predictive dialler price is not published

Kavkom publishes a pricing page dedicated to its predictive dialler, but it shows no amount and points to a demo. A prospecting team’s budget therefore cannot be set from public information alone.

## Where the data is hosted

This is the point most often missing from comparisons, and the first one your legal department will raise. Call recordings contain personal data, sometimes sensitive. On that ground, both vendors process in Europe.

Kavkom

Amazon Web Services, Paris

The privacy policy states that personal data is stored on Amazon Web Services infrastructure located in Paris. Third party providers are based in the European Economic Area, apart from part of the technical teams located in Israel, a country covered by an adequacy decision of the European Commission.

Skipcall

Scaleway, France

Hosting is handled by a French cloud provider, which places processing under the GDPR and European law, any transfer outside the EU being covered by the DPA.

## The plans and the simulator

The listed price and the price paid differ, because of the scope of the entry plan and the length of commitment chosen.

On telephony scope

Kavkom Pack Plus against Skipcall Business VoIP

Kavkom Pack Plus

Skipcall Business VoIP

Price per licence

€24 per month on annual commitment, €30 with no commitment

From $25 per month

Cheapest plan

€8 per month, inbound calls only

From $25 per month, inbound and outbound

Unlimited destinations advertised

France, United States, Canada, Israel

Not published

Dialler

Separate module, price on request

None on this plan

Two honest points about this table. The €24 Kavkom rate is presented by the vendor as an offer reserved for small and medium-sized businesses registered in France. And Skipcall publishes no list of unlimited destinations: the matching row therefore reads “not published” rather than an invented value.

With a dialler, for a team that prospects

The one area where a figure by figure comparison is not possible

Kavkom publishes a pricing page dedicated to its predictive dialler, but it shows no amount and points to a demo. No figure by figure comparison is therefore possible on that scope without going through a quote. At Skipcall, the price list is public and is not negotiated: from $70 for the Starter plan, $140 for Intermediate and $240 for Expert, per licence per month, with no licence minimum.

Simulator

From how many minutes does a plan become cheaper?

Kavkom commitment

Users Outbound minutes per day Your per minute rate (€)

Kavkom Pack Plus

·

Switch point: ·

Skipcall Business VoIP

·

Switch point: ·

Per minute billing

·

The detail of the prospecting plans is on the [Skipcall pricing page](https://skipcall.io/en/pricing), and the scope of the telephone seat on the [Business VoIP](https://skipcall.io/en/business-voip) page.

If your choice comes down to these two tools specifically, the head to head criterion by criterion is in the [Skipcall vs Kavkom comparison](https://skipcall.io/en/comparatif/skipcall-vs-kavkom).

Your phone system live in 5 minutes.

The tool that lifts your team’s performance. One licence is enough, and the data stays hosted in the European Union.

Power dialler

Parallel dialler 4 lines

Answering machine detection

Contacts

Call sequences

CRM integration

SMS messaging

Task management

Dashboard

Data enrichment

Workspace

Open API

Call transcription

Call summary

[Try Skipcall →](https://app.skipcall.io/signup)

No commitment · Account active immediately

## Per minute billing or an unlimited plan: which one costs you less

The two models coexist in business telephony and neither is inherently cheaper. The winner depends entirely on your usage profile, and that usage is far more dispersed than people think: in the fourth quarter of 2025, the French regulator Arcep records average voice usage of 3 hours 25 minutes per month per mobile SIM card, against 40 minutes per month on fixed lines. A sales rep prospecting goes past both of those in a single day.

Here is the four step method for settling it with your own figures, together with the trap that costs the most at each step.

1

Step 1

Measure your real usage in minutes

- Export twelve months of call logs and separate outbound minutes from inbound minutes
- Break those minutes down by destination: French landlines, French mobiles, international, special numbers
- Relate the total to the number of seats, distinguishing sales reps from support functions

The trap. Reasoning on the company average. Two sales reps who spend five hours a day on the phone and fifteen colleagues who pick up three times a week do not call for the same plan.

2

Step 2

Understand what the word unlimited covers

- Check whether mobiles are included on the same terms as landlines, destination by destination
- Record the named list of countries covered, not the number of countries advertised
- Look for the fair use policy in the terms and conditions, and its stated threshold if there is one

The trap. Confusing the number of countries with real coverage. Kavkom writes itself that a plan can cover the landlines of eighty countries and exclude mobiles entirely.

3

Step 3

Identify what stays billed outside the plan

- Count the extra numbers: every geographic or international number is billed separately from the seat
- Isolate calls to foreign mobiles and to destinations missing from the list
- Record the special numbers, premium rate services and conference bridges billed on usage

The trap. Discovering those lines on the second month’s invoice. They never appear in the comparison of prices per licence, which is nonetheless the one the decision is made on.

4

Step 4

Project both models over twelve months

- Multiply your real minutes by the per minute rate in your contract, seat by seat
- Multiply the plan price by the number of licences and by twelve, at the rate of the commitment you will actually accept
- Calculate the switch point: the number of minutes per day at which the plan becomes cheaper

The trap. Comparing a discounted annual price with a monthly one. At Kavkom, the Pack Plus goes from €24 to €30 per user per month depending on the commitment chosen, a 25% difference for the same service.

Before you sign

The 5 lines of a telecoms invoice nobody reads

They appear on no pricing page, and yet they account for most of the gap between the budget planned and the amount debited.

1. 01 Unassigned numbers: the lines opened for someone who has left, for a test or for a trade show, and never cancelled.
2. 02 Destinations off the list: a single country missing from the plan is enough to turn an export team into a variable cost.
3. 03 Calls to foreign mobiles, billed per minute where the landlines of the same country are included.
4. 04 Special numbers and premium rate services, excluded by design from any so called unlimited plan.
5. 05 The gap between the annual rate shown in the shop window and the rate actually billed when the commitment chosen is monthly.

## The French legal framework from 11 August 2026

This is the factor most comparisons ignore, even though it changes the economics of telephone prospecting in France, and therefore the calculation in the previous section.

French law of 30 June 2025

Since 11 August 2026, cold calling consumers in France has moved from opt out to opt in: a call is lawful only if the person has given prior consent. Bloctel, the French opt out register, disappears on that date. Business to business prospecting remains possible, subject to the rules applicable to data processing.

The direct consequence for the per minute against plan decision: the volume of permitted calls falls, so the number of minutes consumed drops mechanically for the activities concerned. An unlimited plan sized on former usage can become more expensive than per minute billing, while a high volume B2B call floor stays in the opposite logic. The calculation has to be redone, not carried over.

[Read the full analysis of the reform, in French →](https://skipcall.io/blog/demarchage-telephonique-interdit)

## What to check before switching

01

The renewal date of the annual commitment

The discounted Pack Plus rate assumes a twelve month commitment. Note the anniversary date and the applicable notice period before you start anything: that window sets the switching timetable, not the availability of the new tool.

02

Porting your numbers

Your numbers belong to you and port from one operator to another. Ask your current provider for the details you need and start the process before you cancel: the order of operations is what keeps the service running.

03

Getting your data out of the built in CRM

Kavkom pairs telephony with a hybrid CRM. Leaving the telephony therefore also means moving a contact database, call histories and pipelines. Ask for the export format and check that it can be read before you set the exit date, not after.

04

Recordings and logs

Recordings, call logs, notes and statistics: ask for the export while the account is still active. A lost history cannot be rebuilt, and it carries part of the value of your customer relationships.

## What do you actually need?

Three use cases, three families of tools. Most bad choices come from confusing the call floor with B2B prospecting, which follow neither the same dialling mode nor the same billing model.

What do you need?

Outbound prospecting in France

French parallel dialler

Skipcall · Flunter

High volume call floor

Predictive dialler

Kavkom · JustCall

Inbound calls and switchboard

Cloud telephony

Aircall · Ringover · CloudTalk

Kavkom belongs to the second family: a call floor dialling predictively, backed by a built in CRM and by unlimited call plans to a few destinations. Looking there for a B2B prospecting parallel dialler means asking a call centre to do a job it was not designed for.

## Who each solution suits

Kavkom remains the right choice if

- your requirement covers the switchboard, inbound call routing and a CRM in the same tool
- your outbound calls are concentrated on France, the United States, Canada and Israel
- you are looking for a predictive dialler for a high volume call centre
- you accept an annual commitment in order to get the discounted rate

An alternative makes sense if

- your teams do outbound B2B prospecting and want conversations, not attempts
- you want a readable budget with no prior quote for the dialler
- hosting and all processing have to stay in the European Union
- you want to start with no commitment and a single licence

## Further reading

Six analyses to refine your choice, from the technical foundations of VoIP through to the criteria for selecting a dialler.

[Business VoIP: Real Costs, Network Requirements, and a Rollout Checklist The technical foundations, before comparing price lists. Read the article →](https://skipcall.io/en/blog/business-voip-phone-service) [VoIP vs Traditional Phone Systems for B2B Sales What moving to the cloud really changes about cost. Read the article →](https://skipcall.io/en/blog/voip-vs-traditional-phone-systems) [Call Center Software: The 8 Criteria That Decide The selection grid to apply before any demo. Read the article →](https://skipcall.io/en/blog/call-center-software) [Parallel Dialer vs Power Dialer: Why Volume Wins on Cost The heart of the matter if you are leaving a sequential dialler. Read the article →](https://skipcall.io/en/blog/parallel-dialer-vs-power-dialer) [Connecting Your Phone System to Your CRM: What It Actually Changes The number one thing to watch during a migration. Read the article →](https://skipcall.io/en/blog/phone-system-crm-integration) [Best Sales Prospecting Tools: 10 Picks That Move Pipeline The full panorama, beyond the voice channel alone. Read the article →](https://skipcall.io/en/blog/best-sales-prospecting-tools)

Sources

Public data consulted on 3 September 2026.

- [Kavkom, pricing page](https://kavkom.com/fr/tarifs/) · plan names, prices and destinations
- [Kavkom, legal notice](https://kavkom.com/fr/mentions-legales/) · company name, registration, office and publication director
- [Kavkom, privacy policy](https://kavkom.com/fr/politique-de-confidentialite/) · data hosting and location of the teams
- [Kavkom, home page](https://kavkom.com/fr/) · product scope and claimed customer count
- [Kavkom, predictive dialler pricing](https://kavkom.com/fr/tarifs/predictive-dialer/) · no public price on that module
- [Kavkom, "Unlimited international VoIP calls"](https://kavkom.com/en/articles/telephony/unlimited-international-voip-calls-what-unlimited-really-covers-countries-landlines-mobiles-limits/) · what an unlimited plan really covers
- [Capterra](https://www.capterra.com/p/140624/Predictive-dialer-PBX/) · rating, review count and starting price
- [Trustpilot](https://fr.trustpilot.com/review/kavkom.com) · rating, volume and breakdown of reviews
- [French company register](https://annuaire-entreprises.data.gouv.fr/entreprise/845151067) · incorporation date, legal form and registered office
- [Arcep, market observatory](https://www.arcep.fr/cartes-et-donnees/nos-publications-chiffrees/observatoire-des-marches-des-communications-electroniques-en-france/t4-2025.html) · average voice usage in France

Prices and ratings change. The figures above reflect the state of the public sources on the date shown. Kavkom is a trademark of its publishing company, quoted here for the purposes of objective comparison.

Key difference

## One plan per person, not one licence for the whole team

In a team of ten, needs are not the same. An SDR placing hundreds of calls a day, an account executive placing a handful and a head of sales who mainly needs a business line have no business being on the same plan. The usual market model still has all ten taking the same licence.

Everyone on their own plan, on one account

An SDR on the Expert plan, an account executive on Starter, a founder on the Business VoIP line. The plan follows the person's usage rather than the team average, and it changes without changing account: the number, the call history and the contacts stay.

Everything in one interface

Many parallel diallers plug into a telephony provider you contract separately: two tools, two invoices, two support desks. Here the line, the dialler, the contacts and the sequences sit in the same tool.

From one licence, with no tier imposed

No minimum of three, six or nine licences to reach the right offering. One invoice for the company, itemised user by user.

Worth checking with Kavkom: whether each team member can sit on a different plan, or whether the licence you choose applies to everyone. [Multi-plan in detail](https://skipcall.io/en/features/multi-plan).

## Alternatives to the other vendors

The same work, vendor by vendor: company, hosting, public reviews, real pricing and what to check.

[Quicktalk alternatives](https://skipcall.io/en/alternative-to-quicktalk)

[Very small business telephony, no dialler.](https://skipcall.io/en/alternative-to-quicktalk)

[Allo alternatives](https://skipcall.io/en/alternative-to-allo)

[Inbound call handling, not outbound prospecting.](https://skipcall.io/en/alternative-to-allo)

[Nooks alternatives](https://skipcall.io/en/alternative-to-nooks)

[Heavily funded US dialler, contracts on request.](https://skipcall.io/en/alternative-to-nooks)

[Orum alternatives](https://skipcall.io/en/alternative-to-orum)

[Nine-licence minimum and no published price.](https://skipcall.io/en/alternative-to-orum)

[Flunter alternatives](https://skipcall.io/en/alternative-to-flunter)

[Plans indexed on connected call volume.](https://skipcall.io/en/alternative-to-flunter)

[Minari alternatives](https://skipcall.io/en/alternative-to-minari)

[French parallel dialler, prices not published.](https://skipcall.io/en/alternative-to-minari)

[See all 24 alternative pages](https://skipcall.io/en/alternatives) · all 24 vendors, each with company, hosting, pricing and points to check.

## A calendar full of meetings starts with a call.

[Get started now](https://app.skipcall.io/signup) [Book a demo](https://skipcall.io/en/demo)

**No commitment** · Number live in 2 minutes

## Frequently asked questions

**What is the best Kavkom alternative in 2026? +**

There is no single answer: the right choice depends on the use case. Kavkom brings telephony, a CRM and a predictive dialler together in one product, which suits a call centre. For outbound B2B prospecting, the deciding factor is the dialling mode: a tool that dials several lines in parallel and automatically discards voicemail puts sales reps in conversation more often for the same call volume. The main alternatives are Ringover, Aircall and CloudTalk on business telephony, JustCall and Orum on high volume diallers, Skipcall and Flunter on French prospecting.

**Is Kavkom a French company? +**

Yes. The vendor is KAVKOM FRANCE, a simplified joint stock company registered with the Paris commercial register on 13 December 2018 under number 845 151 067, with its registered office at 53 avenue Victor Hugo, Paris. The legal notice names Yoni Journo as publication director.

**How much does Kavkom actually cost? +**

Three plans are published. The Pack Basic is listed at €8 per user per month on an annual commitment, €10 monthly, and covers inbound calls only. The Pack Plus, which allows outbound calls, is €24 annually and €30 monthly, the €24 rate being presented as an offer reserved for small and medium-sized businesses registered in France. The Pack Custom, the only one covering the whole world, is quoted individually. The predictive dialler module has its own pricing page, which shows no amount.

**What exactly do Kavkom unlimited calls cover? +**

The Pack Plus advertises unlimited calls to landlines and mobiles in four destinations: France, the United States, Canada and Israel. Any other destination falls under the Pack Custom, quoted individually. Kavkom also publishes an article explaining that a so called unlimited plan can cover the landlines of eighty countries while excluding mobiles entirely, and that premium rate and special numbers are never covered. It is the named list of destinations you should read, not the number of countries advertised.

**Where is Kavkom customer data hosted? +**

The Kavkom privacy policy states that personal data is stored on Amazon Web Services infrastructure located in Paris, France. Third party providers are based in the European Economic Area, apart from part of the technical teams located in Israel, a country that benefits from an adequacy decision of the European Commission.

**What is the difference between a predictive dialler and a parallel dialler? +**

The predictive dialler anticipates agent availability and launches more calls than there are free agents, which produces abandoned calls when the prediction is wrong. It is designed for large call floors. The parallel dialler dials a fixed number of lines for a single sales rep, discards voicemail and presents only human answers: there are therefore no abandoned calls. Kavkom offers a predictive dialler, Skipcall a four line parallel dialler.

**Per minute billing or an unlimited plan: which one costs less? +**

It depends entirely on your actual usage. The switch point is easy to calculate: divide the monthly price of the plan by the per minute rate in your contract, then by twenty working days. You get the number of minutes per day per user beyond which the plan becomes cheaper. Below that threshold, per minute billing stays the better deal. The simulator higher up this page runs the calculation with your own figures.

**Can you keep your numbers when leaving Kavkom? +**

Yes. Numbers port from one operator to another. Ask your current provider for the details needed for porting and start the process before you cancel, so that the service is never interrupted.

**What happens to the built in CRM when you leave Kavkom? +**

Kavkom pairs telephony with a hybrid CRM: contacts, call histories and pipelines live in the same tool as the calls. Leaving therefore covers two scopes, not one. Ask for the CRM export format while the account is still active and check that custom fields are included, before you set the switching date.

**Is there a Kavkom alternative with no annual commitment? +**

Yes. The discounted Kavkom rate assumes a twelve month commitment. At Skipcall, there is no commitment and no licence minimum: the Business VoIP licence starts at $25 per month, and the detail per billing cycle is on the pricing page. A single licence is enough to equip one person and measure before rolling out.

## Ready to multiply your productivity?

Join the sales teams that have transformed their prospecting.

[Request a demo](https://skipcall.io/en/demo)

Personalized demo • No commitment
